IT Technical Infrastructural PM

We are looking for an experienced Project Manager to lead IT Operations and Infrastructure initiatives, managing end-to-end delivery of infrastructure projects across on-premises, cloud and hybrid environments. The role requires strong delivery governance, stakeholder management and transition-to-operations capabilities, ensuring that projects are executed effectively and smoothly handed over to Operations. The candidate will operate in a consulting context, coordinating technical teams and vendors, and leveraging tools such as Atlassian Jira and ServiceNow to support project execution and service management processes for our financial credit customer. Responsibilities

• Manage end-to-end delivery of IT infrastructure projects (on-prem, cloud, hybrid environments);
• Define project plans, timelines and governance structures (planning, execution, monitoring, closure);
• Coordinate internal technical teams and external vendors;
• Manage stakeholders at different organizational levels; - Oversee change management, go-live activities and transition to Operations;
• Ensure proper handover to support teams, including documentation and knowledge transfer;
• Monitor project progress, risks and issues, providing regular reporting;
• Ensure adherence to best practices, standards and governance frameworks.

​ Mandatory

• Fluent Italian and English (written and spoken);
• Excellent communication and reporting skills.
• Strong knowledge of IT infrastructure domains (networks, servers, cloud platforms, hybrid architectures);
• Solid stakeholder management skills in corporate environments;
• Experience in managing go-live, transition and handover to Operations;
• Experience in project planning, governance and delivery tracking;
• Familiarity with IT Service Management frameworks such as ITIL;
• Experience with ticketing and workflow tools such as ServiceNow;
• Experience with Agile / hybrid delivery environments and tools such as Atlassian Jira;
• Understanding of DevOps practices and tools (CI/CD pipelines, release management);
• Experience in managing infrastructure changes and release processes;
• Ability to define and monitor KPIs and SLAs related to IT services;
• Experience in risk management, issue tracking and mitigation planning;

Nice to have

• PMP, ITIL or equivalent certifications are considered a strong plus;
• Proven experience in IT Operations and Service Management contexts;
• Continuous improvement of IT Operations and Service Management processes;
• Familiarity with cloud platforms (AWS, Azure or similar).

Workplace : Milano – hybrid (1–2 days onsite) Join Us! Become part of a team driven by innovation, belief in talent, and a commitment to excellence. Your next career step starts here. ​This announcement is addressed to both sexes, in accordance with Laws 903/77 and 125/91, and to people of all ages and nationalities, in accordance with Legislative Decrees 215/03 and 216/03.