Director of Studies Milano

ppWall Street English is a global leader in English education, helping people transform their lives and careers for over 50 years. With cutting-edge digital tools and a proven learning method, we deliver a unique blend of online and in-person teaching across our worldwide network. We’re bold, curious, supportive, and progress-oriented — and every team member plays a part in helping our students go further. Join us and be part of a mission that truly makes a difference. /p h3Your Role /h3 pAre you a passionate ELT professional ready to take the next step in your career? We're looking for a driven and dynamic bService Manager /b to lead our educational team and ensure students receive an outstanding learning experience from start to finish. /p pIn this key leadership role, you'll be responsible for the bacademic success, satisfaction, and engagement /b of our students, while managing and motivating a high-performing service team. /p h3What You’ll Do /h3 ul liRecruit, train, and develop a team of teachers and didactic staff /li liDeliver and uphold academic quality by implementing and maintaining Standard Operating Procedures /li liTeach classes in line with the Wall Street English Method /li liDrive internal revenue growth through high-quality service and student retention /li liOversee the daily operations of the service department to ensure a seamless learning journey /li /ul h3Who You Are /h3 pWe’re looking for someone who brings both expertise and leadership to the table: /p ul liNative-level or bilingual English speaker /li liUniversity degree holder /li liCELTA or equivalent ELT certification /li li2+ years of teaching experience (WSE experience a plus) /li liExcellent command of Italian (spoken and written) /li liExperience in team management, with a background in sales or customer service also considered an asset /li /ul h3What We Offer /h3 ul liFull-time contract /li liA comprehensive training program at onboarding and throughout your career /liliThe opportunity to make a meaningful impact on students’ success /li liA dynamic, international work environment with a collaborative team culture /li /ul /p #J-18808-Ljbffr