Warranty administrator and Technical Support (f/m/x)

Warranty administrator and Technical Support (f/m/x) Job Description Warranty administrator and Technical Support (f/m/x)

Make individual mobility more enjoyable and sustainable by advancing technology and people – As one of the top 100 automotive suppliers worldwide, Webasto actively shapes the transformation of the industry through expertise and forward-thinking solutions. Our goal is to make mobility a full sensory experience, working toward more comfort, wind in your hair, the perfect temperature in any season, and driving with a clear conscience – for a safe and sustainable future. We bring joy to mobility – are you in?

You can look forward to these exciting tasks:

• Manage warranty and 0 Km requests from aftermarket and OE customers
• Manage analysis and reporting related to warranty and 0 Km materials
• Contribute to the telephone support service by providing technical support via phone/email for the entire range of Webasto products
• Actively collaborate with internal departments (R&D, Quality, Sales) to analyze technical issues and customer service requests
• Perform interventions at customer locations

• High school diploma, preferably in mechanical or electrical subjects
• Knowledge of MS Office (Excel, Word, Outlook), Internet Explorer, and, if possible, SAP
• Knowledge of the English language
• Analytical mindset and attention to detail
• Ability to work in a team, results-oriented, and customer-focused

Applications from qualified individuals with disabilities are expressly welcome.

Get to know us here and find out why we are passionate about attracting talent to Webasto.

Benefits

• Optimal Organization
• Work Life Balance
• Career & Developement
• Health & Care
• Work Culture & Environment
• Additional Benefits

Information at a Glance Job area: Sales Entry Level: Professionals (3+ years) Type of Contract: Permanent Req Id: 36904 Job Location:

Via Efrem Nobili 2
Molinella (BO), 40062
Italy

Sales at Webasto means selling our products and services with passion and expertise. Our sales team is the first point of contact for our customers, building valuable, long-term, and trusted relationships. In addition to providing personalized advice on all questions related to our products and services, core tasks in Sales include market and competition analysis, as well as the development of short-, medium-, and long-term strategies. Sales is also responsible for acquiring and commercially managing new projects for the company.