Front Office Agent (d/f/m)

What we offer

- Support in reconciling work and family life
- Europe-wide employee app "LEAPP"
- Discounts on accommodation and in the restaurants of the Fattal Hotel Group
- Training and development programmes at our Leonardo Academy
- Team events

Your Main Duties

- You make sure the guests feel at home, by providing the best personal service
- Handling the check-in and check-out operations
- Handling administrative tasks
- Providing guests with information they may need about the hotel and town of Verona
- Answering phone calls

Your Profile

- BE YOURSELF - Be authentic and yourself
- Bachelor’s degree in Hotel Management or Tourism studies
- Hospitality is in your veins
- At least 1-year experience as Front Office Agent or Receptionist
- Sense of responsibility, ability to work in team, resistant to stress
- Flexibility in working early, late and night shifts
- Very good speaking and writing skills in English and Italian, other languages are a plus

About us

Leonardo Hotels is well positioned for the future as a long-term secure employer and is looking for personalities!

We live our motto BE YOURSELF. Conformity, strict regulations and rigid rules have long been history with us. What counts for us is your personality. Nobody has to hide or change for us - just be who you are.

In our colourful and somewhat crazy team - the Leonardo Family - your motivation, your opinion and your ideas are in demand.

We look forward to receiving your online application.

Contact

Valeria Rotondo

HR Specialist