Deployment Strategist, Italian Speaking

ppSalesforce is hiring Deployment Strategists — Strategic Builders who are customer-facing advisors, who define AI strategy, shape agentic solutions, and drive measurable adoption for enterprise customers. You'll work as part of a delivery team alongside Forward Deployed Engineers, translating complex business challenges into agentic AI deployments that go live and generate real value. Engagements are focused and time-bound — typically 12 weeks or less — and may span a single strategic account or multiple customers simultaneously. Your impact isn't just getting to deployment. It ensures customers realise lasting, scalable value from the solutions your team builds. /p h3bKey Responsibilities /b /h3 pFull Lifecycle Ownership: Lead end-to-end customer engagement across the complete value lifecycle — Identify → Commit → Deploy → Consume — owning outcomes at every stage, not just discovery or deal closure /p pAI Strategy Architecture: Define the customer's Agentic AI strategy and roadmap. Lead design workshops, agent design sessions, and jobs-to-be-done analysis. Architect solutions spanning Salesforce's agentic AI platform, Data Cloud, and enterprise systems, with responsible AI governance baked in from the start. /p pDeployment Oversight Program Management: Manage engagement delivery end-to-end timelines, stakeholder communication, risk escalation, and progress reporting. You are the operational backbone of your delivery team, ensuring nothing falls through the cracks. /p pAdoption Consumption: Own adoption, consumption, and expansion metrics within your engagement scope. Identify blockers early and develop strategies to drive measurable value realization /p pDelivery Team Coordination: Partner closely with the Forward Deployed Engineers on your team to align strategy with technical execution. Keep the team focused, unblocked, and on track to hit delivery milestones. /p pAI-Supported Development: You'll be developing real customer solutions supported by leading-edge AI tools: Including /p pCursor, Claude, and our coding products like Vibes, to accelerate development. /p pCustomer Stakeholder Management: Serve as the primary customer-facing contact, building trust-based relationships with senior stakeholders and present proposals, decisions and outcomes in terms of business value, not just technical detail. /p pAI Readiness: Assess customer readiness for AI adoption and guide change management and process transformation to maximise the benefits of intelligent agents /p pProduct Feedback Loop: Synthesise field insights and translate them into actionable product feedback that influences Salesforce's Agentic AI platform roadmap. /p h3bRequired Qualifications /b /h3 p4+ years (6-10 years for Senior levels) experience in strategic solutioning, technical advisory, or delivery leadership or programme management for enterprise cloud or SaaS technology /p pYou have a degree in Computer Science or a related field /p pPrior customer-facing delivery experience (consulting, professional services, or technical advisory) - this is a requirement, not a nice-to-have /p pDemonstrated understanding of the Salesforce platform and ecosystem, including Agentic AI capabilities and Data Cloud /p pProven ability to lead and own complex, ambiguous engagements end-to-end — from discovery through to measurable outcomes /p pExperience leading AI/LLM solution design, including agentic AI strategy, conversation design, and responsible AI practices /p pStrong project and programme management skills — ability to run multiple workstreams, manage stakeholder expectations, and keep delivery on track in ambiguous environments /p pAbility to travel 25% of the time to customer sitesֿ /p pBusiness level proficiency in Italian and English /p pComputer Science (CS) degree or related. /p h3bPreferred Experience /b /h3 pExperience with Salesforce Data Cloud, Agentforce platform, and Salesforce CRM (Sales, Service, Marketing) /p pExperience designing and deploying AI solutions in regulated industries (e.g., public sector, financial services, healthcare) /p pSalesforce platform certifications (e.g., Data Cloud Consultant, Agentforce Specialist, Application Architect) or similar platform certifications such as Microsoft, Oracle, or similar platforms. /p pBackground in change management, organisational design, or enterprise transformation /p pExperience with AI/ML concepts beyond LLMs, including NLP, RAG architectures, and model evaluation frameworks /p pA get-things-done mindset with strong bias for action — comfortable operating in unstructured fast moving environments /p h3Unleash Your Potential /h3 p When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. /p h3At Salesforce, we strive to create an accessible and inclusive experience for all candidates. /h3 pIf you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodation Request Form . /p pPlease note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options. /p h3Equal Opportunity Statement. /h3 pSalesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal . Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. /p pAt Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.br/The typical base salary range for this position is EUR 70,425 to EUR 94,200 annually. Italy CBA (Contratto collettivo nazionale di lavoro del commercio) (04/01/2015 - ) Quadri In addition to the base salary, this position may offer access to a range of additional benefits including an incentive component which is tailored by grade level. /p /p #J-18808-Ljbffr