Technical Service Engineer (f/m/x) - Italy

We have revolutionized allergy diagnostics and have been operating successfully in more than 90 countries for over 10 years with our diagnostic products and patented technologies. Our products help clarifying allergies in a single step – for humans and animals alike. Allergies are diagnosed in a highly specific manner so that patients receive help by their specialist in no time. We increase quality of life, enable personalized treatment, advance research and relieve our health system.We offer you:Permanent full-time position (40h): Flexible working hours with long-term securityAttractive compensation: Competitive salary package, car allowance, and additional health insuranceInnovative work environment: Be part of a dynamic, fast-growing company with modern structuresDevelopment opportunities: Support for further training and professional qualificationsTeam culture: A motivated, supportive team and a positive working atmosphereModern equipment: Up-to-date IT tools and technology to support your work effectivelyMaintenance and servicing: Performing regular maintenance and repair work on laboratory equipment and systems to ensure optimal performance and extended service lifeFault diagnosis: Identifying and analysing technical faults in devices and systems, troubleshooting, and carrying out the necessary repairsInstallation and commissioning: Installing and commissioning new equipment, including training laboratory personnel in its proper use and operationCustomer support: Providing technical assistance and advice to customers, ensuring a high level of service and satisfactionDocumentation: Accurately recording all work carried out, including service reports and technical documentationSpare parts management: Managing the procurement, replacement, and stock of spare parts as neededQuality assurance: Ensuring all equipment meets relevant quality standards and compliance regulationsLogistics: Coordinating the delivery and installation of equipment to laboratories or medical practicesSales support: Supporting the sales team through participation in national trade fairs and congresses, as well as maintaining close collaboration with sales colleaguesYour profile:Completed training in electrical engineering, medical technology, mechatronics, or a comparable technical qualificationProven experience in the maintenance and repair of laboratory diagnostic equipment, ideally within the medical technology or laboratory sectorStrong technical aptitude with the ability to quickly understand and diagnose complex systemsA self-motivated, solution-focused approach and a high degree of personal initiativeExcellent communication skills, both when engaging with clients and collaborating within a team environmentWillingness to travel extensively across the UK and flexibility to support a variety of customer sites as requiredSolid IT proficiency, including MS Office, service software, and experience with laboratory or practice information systemsBased in Italy with willingness to travel and a valid drivers licenceWe offer a competitive, market-aligned salary from at least € 2.904,-. Your individual compensation will be based on your experience and qualifications. The preferred start date for this position is Visualizzare il telefono su euspert.app. Ready to join the MADx team? Apply now via our careers website with your CV! #J-18808-Ljbffr