Professional services solutions architect (italy - rome)

Professional Services Solutions Architect (Italy - Rome) Recruitment Fraud Alert We’ve learned that scammers are impersonating Commvault team members—including HR and leadership—via email or text. These bad actors may conduct fake interviews and ask for personal information, such as your social security number. What to know: Commvault does not conduct interviews by email or text. We will never ask you to submit sensitive documents (including banking information, SSN, etc.) before your first day. Commvault is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks—keeping data safe and businesses resilient. Its AI‑powered platform combines best‑in‑class data protection, exceptional data security, advanced data intelligence, and lightning‑fast recovery across any workload or cloud at the lowest TCO. Commvault Professional Services help customers plan, design, implement, and maintain extraordinary information management platforms to simplify and secure backup and disaster recovery architecture and enhance the value of data. As the flagship role within the organization, the Solution Architect is expected to deliver a wide range of projects of all sizes and scopes, from small deployments or upgrades to large‑scale consulting and design engagements. What You’ll Do Engage with customers to develop an understanding of their data and information management environment from a fresh, pragmatic perspective. Use validated consultative methods to craft, implement, and/or remediate solutions relating to Modern Data Protection, Multi‑Cloud capability, Archive & Compliance, Ransomware/Disaster Recovery, and Operational Improvement. Install and configure Commvault hardware and software following the design specifications to meet the customer’s technical and business requirements. Assess customer readiness to determine if all the technical pre‑requisites have been met to proceed with the next steps in a project. Perform data migration tasks to transition the customer from the previous backup infrastructure to the new infrastructure. Install and configure backup agents to protect the customer’s applications, databases, and hypervisors. Work with the customer and Commvault technical support and/or development to solve any technical issues blocking progress. Provide daily updates on the progress and obstacles to the Project Manager for the deployment. Complete required documentation associated with client projects in a timely fashion, including User Acceptance Test Plans and As‑Built Documentation. Stay up to date on the latest methodologies to ensure the smoothest possible project delivery. Assist/Work in collaboration with Technical Architect from regional theatres for our global customers. Ensure customer happiness throughout client engagements. Who You Are Excellent communication etiquette, including strong verbal, written communication, and listening skills. Experience in Technical Support, Professional Services, Managed Services, or Administration of enterprise backup and recovery software, with hands‑on Commvault experience. Ideally with Advanced Commvault Certification (Solutions Architect, Engineer, Master). Strong knowledge & experience of Networking, Storage, and Linux Operating System. Proficiency with TCP/IP networking, SCSI, i SCSI, or Fibre Channel. Commvault implementation and troubleshooting experience. Proficiency with backup and recovery of Microsoft 365 (Exchange Online, Share Point Online, One Drive for Business, Teams). Proficiency with backup and recovery of databases (Oracle, SAP/Oracle, SAP HANA). Hands‑on experience with object storage (AWS S3, Net App Storage GRID), data archive and search, private cloud (VMware, Hyper‑V), and public cloud (AWS, Azure). Proficiency with Linux scripting. Within commutable distance to Rome. Fluent Italian and English language skills. Commvault is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status and we will not discriminate against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work. Commvault’s goal is to make interviewing inclusive and accessible to all candidates and employees. If you have a disability or special need that requires accommodation to participate in the interview process or apply for a position at Commvault, please email accommodations@. For any inquiries not related to an accommodation please reach out to wwrecruitingteam@. #J-18808-Ljbffr