RESPONSABILE AFTER SALES
Unimpiego Confindustria
Overview
In questa posizione gestisci strategia operativa del servizio post-vendita, coordinando attività commerciali e logistica per garantire consegne e standard di qualità. Lavori a stretto contatto con la direzione generale per guidare progetti di revamping, manutenzione e ricambi, oltre a supervisionare il team After Sales e la logistica. L’opportunità offre responsabilità elevate in un contesto industriale, con focus su KPI, budget e crescita del fatturato della divisione. Vieni a contribuire all’eccellenza del servizio e alla soddisfazione dei clienti internazionali.
Retribuzione / Benefits- welfare
- buoni pasto
- Gestione commerciale e trattative Revamping (revamping, ammodernamento, retrofitting e grandi manutenzioni)
- Gestione commessa e interfaccia Clienti (After Sales, clienti nazionali ed internazionali, tempistiche e standard)
- Supervisione Magazzino Ricambi e Spedizioni (logistica post-vendita, ottimizzazione flussi e stock)
- Coordinamento del team (ufficio After Sales, logistica e assistenza tecnica)
- Monitoraggio KPI e Budget (definizione e analisi KPI post-vendita, perseguimento obiettivi di fatturato)
- Consolidata esperienza come After Sales Manager o Service Manager nel settore macchinari/impianti industriali
- Solida competenza tecnica e commerciale in progetti di revamping e gestione ricambi
- Esperienza nella gestione di magazzino e logistica delle spedizioni
- Buona conoscenza della lingua inglese (B2/C1); francese o spagnolo bonus
- Diploma o Laurea nel settore tecnico o affine
- Leadership e gestione di team
- Orientamento al cliente e negoziazione
- Capacità di problem solving
- Gestione progetti di revamping e ricambistica
- Logistica e gestione magazzino
- Gestione commesse e controllo qualità
Offerta di lavoro pubblicata 3 giorni fa
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