Poltrona Frau In Motion Process Quality Engineer

The Process Quality Engineer is responsible for analyzing issues and non-conformities within manufacturing processes, identifying their root causes, and implementing corrective actions. The role involves close interaction with various internal departments and collaboration in activities related to the achievement and periodic audits of quality certifications. This position reports directly to the Poltrona Frau In Motion Quality Manager. Main activities: ensuring dedicated oversight of the Quality Management System within the In Motion Business Unit acting as a team leader in process investigations and in the definition of corrective action plans ensuring their implementation and effectiveness managing customer product complaints, including inspection and reporting activities on returned goods, and recording them in the company database assisting customer auditors and third-party auditors during assessments of the In Motion Management System supporting activities related to internal PCPA-1DP processes performing product audits on a sample basis across all active product lines (dock audits) supporting the Engineering department in the preparation and updating of PFMEAs, material control plans, and process control plans conducting Measurement System Analysis (MSA) studies for new projects when required performing statistical analyses of manufacturing processes when necessary providing support in the preparation and updating of In Motion Management and Technical Procedures, as well as related documentation promoting corrective, preventive, and continuous improvement actions related to process control activities contributing to the development and monitoring of performance indicators (KPIs) supporting and carrying out internal system audits Education and experience degree in Management Engineering at least 3 years of experience in Quality environment fluent English, both written and spoken Skills and competencies strong ability to communicate clearly and effectively with customers and internal stakeholders results-oriented mindset, with a strong focus on achieving quality objectives and ensuring customer satisfaction excellent problem-solving skills, with the ability to identify root causes and implement effective corrective actions in a timely manner analytical mindset, with the ability to interpret data and reports to support informed decision-making and continuous improvement initiatives strong interpersonal and stakeholder management skills, with the ability to collaborate across functions and manage expectations effectively ability to adapt to a dynamic and continuously evolving work environment Workplace: Montegranaro (FM).