Service Technician (All Genders)

ph3Service Technician (all genders) /h3 pAzienda : RHI Magnesita Tipo Lavoro : Full Time Italy /p h3Descrizione Lavoro - Service Technician (all genders) /h3 pbBrescia, Italy | Full time /b /p h3Your position /h3 pIn this key role, you will report directly to the Head of Steel Division and oversee all stages of refractory installation projects at customer sites. You will ensure the correct application and performance of RHI Magnesita's products and solutions in accordance with company standards and technical specifications. Acting as a central technical interface, you will collaborate closely with site operators, installation teams, sales colleagues, production specialists, equipment experts, and external partners. You will also support product trials, refractory lining engineering activities, and the development of innovative solutions for our customers. This position requires frequent travel within Italy and occasional international travel. /p h3Your tasks /h3 ul liSupervising the installation of refractory products and solutions at customer sites /li liMonitoring the performance and application of RHI Magnesita products and services /li liManaging inventory and supporting materials planning on site /li liAssisting with troubleshooting, maintenance, and operational support for RHI Magnesita-supplied equipment /li liInvestigating product and process issues through reports, photographs, samples, and technical documentation /li liSupporting Marketing activities by engineering refractory lining solutions and coordinating product trials /li /ul h3Your profile /h3 ul liBachelor’s or Master’s degree in Engineering, Materials Science, Metallurgy, or a related technical field /li liSeveral years of professional experience within international or global industrial organizations /li liStrong technical background and high affinity for engineering and industrial processes /li liIdeally, experience within the steel industry; previous exposure to steel production environments is considered a strong advantage /li liGood knowledge of Microsoft Office applications, including Word, Excel, and PowerPoint /li liStrong analytical and problem-solving skills with a hands‑on approach /li liUnderstanding of AI, machine learning, and generative AI applications in business environments would be an advantage /li /ul pbLanguages: /b English- Fluent, Italian – Fluent /p pbNice to have: /b Knowledge of sales techniques and the potential and willingness to grow into a broader commercial role in the future. /p h3Our offer /h3 pWe offer a competitive salary package that reflects your qualifications and experience and aligns with current market values. /p h3Flexibility: /h3 pFlexible, trust-based working hours and the possibility of up to 50% remote work /p h3Development: /h3 pRHIM Academy for your ongoing learning and development, including unlimited access to the full LinkedIn Learning catalogue /p pIn addition to these local benefits for Italy, we also offer you many global benefits. /p pbAt RHI Magnesita, everyone is welcome! /b We embrace diversity in all forms and evaluate applications solely based on qualifications and experience. If you share our passion for shaping tomorrow’s world, we’d love to hear from you, even if you don’t meet all the requirements. We also actively encourage individuals with disabilities to submit their application. /p pbDo you have more questions? /b /p pSaradha Vathana (Shar) /p pPeople Engagement, Employer Branding DEI Partner /p pE-Mail: /p h3About RHI Magnesita /h3 pAs the global leader in refractories, we supply advanced products, technologies and services essential for high-temperature industrial processes in sectors such as steel, cement, and glass. With around 20,000 employees and production sites across the globe, we are committed to fostering innovation, sustainability, and market leadership. By leading the industry in reducing emissions and supporting our customers' transitions to greener solutions, we are shaping tomorrow’s world. /p h3Find out more here: /h3 pWebsite , LinkedIn , Facebook , Instagram , YouTube /p /p #J-18808-Ljbffr