Sales Executive

Discover your Calling

We are recruiting for a Sales Executive position to join the team at Castiglion del Bosco, A Rosewood Hotel. As Sales Executive, you will play a key role in driving the success of our marketing initiatives, aligned with our strategy to deliver revenue targets and enhance brand image.

Essential Duties and Responsibilities

• Provide an administrative support role for the sales managers and assist in implementing the sales strategy as set by Sales Managers and ADOSM
• Respond quickly and efficiently to all incoming sales enquiries, by telephone and email with tailor‑made proposals and to follow up all enquiries
• Promote our facilities to new and existing clients through a pro‑active approach
• Maintain and develop contact with professional bodies and potential clients through attendance at networking events and promotional events
• Conduct site inspections with clients and agents and to plan and attend familiarization trips
• Record the progress of all enquiries and translate into a monthly report, including source of business trends, enquiry conversion rates, future predicted sales and other reports as directed by the sales manager
• Prepare FIT agreements and maintain relationships with key accounts
• Liaise at all times with all team members and work as a team to reach targets set by the ADOSM
• Use Cevent and to conduct the GRC and use Delphi
• Strive to achieve upselling/cross‑selling goals
• Take an active role in daily handovers - contributing and communicating relevant issues
• Handle any guests’ problems or complaints in an understanding and hospitable manner
• Liaise to the other operational departments for any arrangements necessary to our guest

Job Requirements

• 2 years, previous experience in 5* Hotel
• English Level B2/C1
• Have a thorough knowledge of the PMS systems, such as Opera, Sales and others
• Attitude for attention to details and excellence
• Strong persuasive communication, negotiation, problem solving and resilience skills
• Linguistic/Humanistic Education preferred

Retribuzione lorda mensile: € 1.800,00-1.950,00

Being part of the Rosewood team means that learning and development opportunities are available and with the hotel being a key part of Rosewood’s global expansion plans, this role could be a steppingstone to exciting international career opportunities.

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