Customer Operations Manager II | EMEA
Deel
Overview
As the face and voice of Deel to clients, you cultivate durable relationships and translate them into long-term revenue growth. You will act as a trusted advisor on operational and product matters, while advocating for clients internally to expand their use of Deel. The role blends relationship management with data-driven problem solving in a fast-paced, collaborative environment. You will shape client outcomes across a global, multi-country footprint and contribute to Deel's growth and transformation.
Retribuzione / Benefits
- Stock grant opportunities
- Remote work flexibility
- WeWork access
- Inclusive benefits and total rewards
- Competitive compensation
- Global exposure
Responsabilità
- Manage a diverse portfolio of accounts within the market segment
- Identify and flag risks to prevent churn and coordinate swift internal resolution
- Build and maintain relationships with key stakeholders and conduct regular business reviews
- Represent the voice of the customer by feeding back product and operational insights
- Ensure high-quality, day-to-day customer experience and timely handling of requests
- Coordinate with internal teams to ensure timely response and completion of requests
- Drive adoption of platform features to improve customer experience and retention
Requisiti fondamentali
- Minimum 4+ years of relevant work experience with client-facing roles
- Experience in at least one of: fast-growth startup, top-tier management consulting, investment banking, or private equity
- Strong relationship-building skills and ability to stay calm under pressure
- Quantitatively inclined and data-savvy; able to draw insights from complex data and make actionable recommendations
- Self-starter with a growth mindset and ability to handle fast-paced, high-responsibility environments
- Proven track record of achievement and delivering measurable business impact
- Strong analytical foundation with ability to manipulate and synthesize data
- Curious and motivated to make an impact
- Relationship builder
- Calm under pressure
- Collaborative
- Data analysis
- Ability to derive insights from complex datasets
- Synthesis of numbers into actionable recommendations
Offerta di lavoro pubblicata 3 giorni fa
Offerte di lavoro simili
- ...opportunities. You will serve as a trusted advisor on operational and product issues, while advocating for customers internally to drive expansion. The role involves... ...rewards adjusted by country Responsabilità Manage a high volume of small spend accounts in your...ConsigliatoRemotoOrario flessibile
- pHenry Schein One is seeking a Product Manager II to independently own discovery and delivery within a defined product area. You will understand customer problems, shape hypotheses, and guide your squad toward value, delivering measurable outcomes. /ppYou will define problems...Consigliato
- ...Lonza's Drug Product Services across the EMEA region by acquiring new business and... ...Business Development, Global Sales, Account Management, and Marketing to promote capabilities... ...regional go-to-market strategies. This is a customer-facing role that combines deep biologics...ConsigliatoOrario flessibile
- ...As a Technical Training & Sales Specialist for Bose Luxury in EMEA, you elevate dealer and partner capabilities through advanced training... ...and communication skills Experience in luxury or custom installation environments preferred Fluent in English (written...Consigliato
- A leading learning technology company in Italy seeks an experienced Customer Success Manager to empower customers through effective platform solutions and usage strategies. The role requires proficiency in Italian and English, along with a strong background in customer...Consigliato
- ...the way people learn. /p pbAbout This Opportunity /bbr/The Customer Success Manager is responsible for empowering Docebo customers to connect their... ...pDocebo is a global company with offices in North America, EMEA, APAC and more. Our people believe in six core values,...Orario flessibile
- ...markets. /ph3YOUR ROLE /h3pWe are seeking a Customer Technology Manager (CTM) to support key customers of our... ...decisions. /liliProven ability to manage multiple programs or workstreams in... ...h3ulliFamiliarity with wafer foundry business models, custom technology engagements, and product...Impiego permanente
- ...collaboration with the Country Business Manager, Regional Business Managers and European... ...ppbMeetings Events: /b /pulliDevelop and manage the commercial plan for workshops within... ...provide the best possible service to the customer and the patient /liliWork closely with the...Lavoro ibridoRemoto
35.500 € - 40.000 €
...Pescheria a Monza per guidare le attività di pescheria, garantendo qualità, igiene e servizio al cliente. La figura coordina fino a 10 operatori, programma turni e ordini, supervisiona lo stock e segnala disservizi. Requisiti: esperienza in GDO/MDO e disponibilità a...Tempo pienoTurniWeekend- ...this role you will deliver an exceptional customer experience by maintaining regular... ...closely with a collaborative team of Sales Operations Specialists to support needs, strengthen... ...functional teams Collaborate with Account Managers, Finance, Back Office, and Procurement...
- ...Overview As a Customer Orientation role, you build trusted, growth-focused relationships with Tier1 clients and coordinate cross-... ...through collaboration with Success, CPaaS Registrations, Platform Operations, and Revenue Assurance. You analyze traffic and forecast...Orario flessibile
- ...Overview As a Sales Account Manager you partner with advertisers and agencies to craft and execute advertising strategies that grow revenue on Amazon. You consult clients to define goals, then backstop the strategy with data-driven insights to improve campaigns. You...
40.900 € - 56.200 €
pYDU JC Air Cond Ref Inc.- Dubai is looking for a leader to manage operations in Italy's HVAC sector. This role requires a strong background in Industrial Refrigeration and a minimum of 5 years of experience managing field resources. Responsibilities include ensuring service...Orario flessibile38.000 €
...profili di Middle e Senior Management, per compagnia leader nel settore... ...Posizione: IT Delivery Manager Cerchiamo un/una... ...(Software/IT) con approccio operativo e orientato ai risultati.... ...Coordinare le attività operative dei team, facilitando pianificazione...Lavoro ibridoDisponibilità immediata18.750 €
pSynergie Italia cerca per azienda cliente operante nel settore self-storage una risorsa da inserire come Addetto/a Vendita e Customer Service. La risorsa riporterà allo Store Manager e si occuperà della gestione operativa e commerciale del centro. /ppOrario part-time...Part-timeImpiego permanente25 h/sett.- ...repair of Vertiv and legacy equipment at customer sites. You drive service quality, safety... ...develop technical and soft skills Manage resource planning, scheduling, and workload... ...of Vertiv and legacy equipment Operational planning and resource optimization Safety...
36.300 € - 50.000 €
...looking for an energetic and customer-focused Sales Assistant /... ...customer engagement, and account management responsibilities to ensure... ...daily administrative and operational activities Prepare quotations... ...Ability to build trust and manage customer relationships...Stage/TirocinioLavoro ibridoOrario flessibile- ...Components (AGC) seeks a Supply Chain Services Manager for South EMEA to drive growth by selling integrated... ...chain and data services to strategic customers. You will partner with sales teams to... ...points, design bespoke offerings, and manage the funnel from discovery to hand-off....Impiego permanenteAuto aziendale
35.000 € - 45.000 €
...expand and grow our Company. Now serving more than 1 million customers in 33 countries and territories, the Company's network of trusted... ...with more than 300 valued solutions that help improve operational success and clinical outcomes. We invite you to join approximately...Tempo pienoImpiego permanenteTempo determinatoLavoro ibridoDisponibilità immediataLavoro da casaWeekendDal lunedì al venerdì- ...Oerlikon Group in Brugherio, Lombardy, Italy, is seeking a Manager Network Services to design and execute a global strategy for network services within a cloud-driven IT infrastructure. You will lead a global team of engineers and collaborate with partners to deliver secure...Lavoro ibrido
- ...coordinamento del team delivery e delle attività di selezione. La persona selezionata entrerà a far parte della filiale con un ruolo operativo nel recruiting e nella gestione delle attività di delivery, con l’obiettivo di diventare un punto di riferimento organizzativo per...
- ...Haier Europe is seeking an IoT Technology Senior Manager to lead the European technology delivery of our international connected platform. You will drive secure, scalable experiences across millions of appliances, collaborating with global teams to shape platform evolution...
- ...Overview As Manager, Customer Success, you lead and grow a high-impact CS program in a fast-evolving phase. You recruit, coach and develop... ...Strong organizational skills and ability to prioritize and manage time in ambiguous environments Collaborative mindset with...Lavoro ibrido
- ...portfolio of high-value EcoStruxure IT customers, guiding onboarding and ongoing value realization... ...leaders, Sales, Services, and Product Management to deliver unified support Stay ahead... ...influence to earn trust ability to manage multiple accounts in a fast-paced...Orario flessibile
- ...commercially effective in-store and online. You will translate customer insights into actionable engagement plans and oversee cross-... ...analytical capabilities ~ Excellent communication and stakeholder management skills ~ Familiarity with CRM platforms and omnichannel...
- pDassault Systèmes in Milan is seeking an experienced Project Manager to lead customer projects across the Mediterranean Europe region. You will drive delivery lifecycle, maximize customer satisfaction and business value, while coordinating cross-functional teams and stakeholders...Lavoro ibrido
- ...strutturato di crescita finalizzato a coordinare team delivery e attività di selezione. La persona entrerà nel team con un ruolo operativo nel recruiting e nella gestione delle attività HR, con l’obiettivo di diventare punto di riferimento per i processi HR della sede....
- Sanmarco Informatica SpA cerca un responsabile commerciale con focus su ERP e soluzioni software gestionali. La risorsa gestirà un portafoglio clienti, svilupperà nuove opportunità e tradurrà le esigenze in proposte di valore. Si richiede almeno 5 anni di esperienza...
- ...Overview In questo ruolo di Service Manager sei responsabile dell'area post-vendita, garantendo servizi di assistenza, manutenzione... ...individuare opportunità di servizio. Ti occuperai di ottimizzare risorse operative, ricambi e attrezzature, promuovendo innovazione e...
40.000 € - 50.000 €
...garantire un efficiente servizio di manutenzione, chiamata e riparazione al cliente, garantendo gli standard qualitativi previsti, operando in sicurezza e in accordo con gli obiettivi aziendali /li liStabilire le priorità sulla base della forza a disposizione, dei...Impiego permanente1 giorno/sett.
Ricerche correlate
- responsabile servizio clienti Monza
- customer service manager Monza
- customer care manager Monza
- customer support manager Monza
- call customer Monza
- manager qualità clienti Monza
- addetta ricevimento clienti Monza
- consulenza clienti Monza
- marketing direttamente cliente Monza
- responsabile dei rapporti con i clienti Monza