Retail Digital Operations Project Manager

ppWithin the bOmnichannel department /b based in Rome, we are seeking a bRetail Digital Operations Project Manager /b. /ppReporting to the bRetail Digital Operations Manager /b, the selected candidate will support the evolution of Bvlgari’s Retail Digital ecosystem, driving the implementation, adoption and continuous improvement of digital solutions across the global retail network. /ppActing as a key point of reference between central and local stakeholders, the selected candidate will oversee the deployment and optimization of Retail Digital solutions worldwide, translating business needs into scalable solutions and ensuring the successful execution of strategic initiatives aimed at elevating client experience, enhancing store operations and supporting the Maison’s retail transformation journey. /ph3Key Responsibilities /h3ulliLead and coordinate end-to-end Retail Digital projects, from requirements gathering and planning through deployment and post-launch optimization; /liliContribute to the definition, prioritization, and maintenance of the Retail Digital Operations roadmap for the assigned area, ensuring alignment with business priorities and strategic objectives; /liliDrive the rollout, adoption, and continuous evolution of digital tools and omnichannel services across the global DOS network; /liliPartner closely with Retail, IT, Finance, High End, and other corporate functions to identify opportunities for process enhancement and operational excellence; /liliGather and consolidate feedback from Markets and boutiques, promoting a user-centric approach in the design and enhancement of digital solutions; /liliMonitor project performance, user adoption and operational KPIs, identifying opportunities for continuous improvement; /liliSupport the evolution of retail processes to enhance client experience and operational excellence. /li /ulh3Profile /h3ulliAt leasbt 7-8 year /bs of experience in Digital Transformation, Omnichannel or Digital Project Management, preferably within luxury, fashion or premium consumer brands /liliMaster’s Degree in Management Engineering (preferred), Business Administration, Economics, or related disciplines /liliProven experience managing cross-functional projects involving business and technology stakeholders at an international level /liliStrong understanding of retail operations and omnichannel processes /liliExcellent analytical skills (Excel, Power BI) /liliFluency in English; proficiency in additional languages will be considered a plus /liliClient-centric and results-driven mindset /liliCollaborative and proactive approach /liliStrong autonomy, ownership, and accountability /liliAbility to combine strategic vision with hands-on operational execution /liliStrong change orientation and continuous improvement mindset /liliEffective communication and stakeholder coordination skills in a cross-functional environment /liliData-driven and analytical approach to decision-making /liliHigh attention to detail and strong focus on execution quality and brand consistency /li /ulpFor new joiners in this role in Italy, the initial annual gross salary is EUR 50.000. /ppThis salary has been determined on the basis of objective and gender-neutral criteria and corresponds to the compensation normally granted for this position at the time of publication of this job posting. Actual compensation may vary depending on factors such as your unique combination of experience and skills, seniority, and current organizational needs. /ppThis role also provides for participation in a bonus scheme, at Bulgari’s discretion, based on factors such as individual and/or company performance. /ppIn addition to the benefits provided by law, further benefits may be granted in accordance with current company policies. /ppThe employment relationship will be governed by the provisions of the applicable national collective bargaining agreement (CCNL) and the supplementary company agreement, as applied by Bulgari in Italy. /p /p #J-18808-Ljbffr