Sr Workstation Support Asssociate

ph3Sr Workstation Support Asssociate /h3 pAzienda : University Of Nebraska System Tipo Lavoro : Full Time Italy /p h3Descrizione Lavoro - Sr Workstation Support Asssociate /h3 h3Job Summary: /h3 pThis position will assist the University community and partners with exemplary support through the utilization and promotion of industry standard tools and best practices, in a manner consistent with ITS policies and standards. This position will participate in the utilization and deployment of new technologies, documentation of processes, tracking of inventory, and will work with our stakeholders to provide hardware and software support as well as training for supported technology. /p pThis position will participate in and organize research and testing of innovative technologies, provide support for specialized applications, servers, and equipment. Serves as a knowledgeable resource for other client services team members. They will work closely with other specialists throughout ITS including networking, security, academic technology, and endpoint security to provide industry standard best practices and support to university departments. /p pThis position will uphold the ITS core principles of outstanding collaboration and communication, a drive to succeed, a passion for higher learning, and acting with integrity. /p pAdditional Info /p h3About Us: /h3 pUniversity of Nebraska employees enjoy a flexible benefits program allowing you to customize your benefits to suit your personal needs; paid vacation and sick leave in addition to 13 paid holidays; access to career-advancing educational programs, including employee and dependent tuition benefit applicable at any of the NU campuses; and immediate vesting pre-tax retirement benefits. /p h3Required Qualifications: /h3 ulliTwo years post-secondary coursework /lili3 years experience with desktop and/or helpdesk support /liliThorough knowledge and experience with Microsoft Windows and/or Apple macOS operating systems, software application administration, and hardware /liliExperience with direct customer support /li /ul pEquivalent combination of education and experience, that provides the required knowledge, skills, and abilities may be considered. /p h3Preferred Qualifications: /h3 ulliExperience with technology research and development and procurement /liliSupervisory experience /liliExperience with managing vendor interaction /liliNationally recognized IT certifications /li /ul h3Additional Information: /h3 pThe ideal candidate is an agile professional with strong interpersonal communication skills, flexibility and responsiveness; exhibits high ethical standards; proficient in managing time and competing priorities; responsive and committed to supporting and motivating staff; committed to the ideals of a major public research university. /p h3Special Instructions: /h3 pbPlease note: Sponsorship will not be offered for this position. /b /p pThis position is not eligible for an alternative worksite arrangement and will be located on-site in Lincoln, NE. /p /p #J-18808-Ljbffr