Inventory Control & Quality Assurance Operations Manager, Icqa

Experteer OverviewIn this role you drive inventory control and quality assurance within Amazon’s fulfilment network. You lead a team of ICQA professionals to uphold process discipline, safety, and performance, partnering with cross-functional teams to implement improvements. You’ll analyze defects and data to shape action plans, while forecasting staffing and enabling 24/7 operations. Your impact lies in delivering accurate, defect-free fulfillment and exceptional customer satisfaction through strong leadership and hands‑on problem solving.Retribuzione / BenefitsLead and supervise ICQA Area Managers and hourly associates across inventory control and quality assurancePartner with Operations and support teams to enforce policies and proceduresEnsure safety programs and SOX compliance are followedAnalyze inventory defects and customer defects data to develop corrective actionsDevelop short‑term and mid‑term labor plans, capacity forecasting, and schedulesSupport in interviewing and training fulfillment center Area ManagersMaintain process discipline across shifts and departmentsReview KPIs and perform quality analysis to safeguard inventory integrityCollaborate with Loss Prevention and other departments on policy adherenceAssist in communicating policies to Operations Leadership and hiring processesResponsabilitàBachelor's DegreeStrong time management and data organization skillsProven influencing ability across organizational levelsAbility to manage 24/7 operations and holidaysResilient problem solver with multi-tasking in complex environmentsCommitment to employee development and high motivationPrevious supervisory experience in distribution or manufacturingExcellent verbal and written communication in local language and EnglishRequisiti fondamentaliNo requirements listed.#J-18808-Ljbffr