Field Support Agent

ppDepartment: Ground Operations /ppReport to: GOPH /ppLocation: Verona Villafranca /ppContract: fixed-term /ph3Main Functions /h3pRemotely coordination of Air Dolomiti flights irregularities: cancellations, delays, diversions. Support to the airports of the Air Dolomiti network concerning the correct application of all company procedures (Ground Operations Manual). Monitoring of extra handling costs in order to implement cost-cutting measures during irregularity handling of Air Dolomiti flights. /ph3Requirements /h3ulliHigh school diploma or higher /liliFluent English (both written and spoken) /liliSocial skills (teamwork, effective communication) /liliAnalytic approach and problem solving /liliGood IT knowledge (MS Office) /liliBe motivated, open-minded, target oriented /liliAvailability to work shifts /liliWillingness to travel frequently for short periods /liliAirport customer service and/or ramp dispatcher experience would be considered a plus /li /ul /p #J-18808-Ljbffr