Commercial Manager

Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

Job Ref ID: JR0085084

Build and lead a high-performing commercial team to win the North East market in Italy (Padova, Verona, and Bologna).

Glovo is a fast-growing tech platform connecting couriers, merchants, and customers. This is a commercial and analytical leadership role - not a traditional retail store, automotive, showroom, or brick-and-mortar operations / commercial position.

THE JOURNEY 

Your role is centered around 3 core pillars:

• People Leadership (team of 5): Manage, coach, and grow a team of 5 Key Account Managers to reach ambitious regional growth targets and foster a supportive culture. You will lead by example in accordance with our values and set high standards for the team.
  

• Commercial & Field Execution: Go into the field to pitch, negotiate, and build close relationships with Top Partners. You will define and pursue the long-term strategy for the Area in terms of Growth, Promotions, Advertisement, and Operations.
  

• Analytics & P&L Ownership: Analyze KPIs, monitor business metrics, partner performance and unlock new growth opportunities.

Qualifications

WHAT YOU WILL BRING TO THE RIDE

• Relevant Background: Experience in fast-paced tech platforms, quick-commerce, delivery apps, tech scale-ups, top consulting firms, or investment banking. (Experience strictly limited to traditional retail store management, automotive dealerships/showrooms, or physical brick-and-mortar sales does not meet the requirements for this role).
  
• Team Leadership: 2+ years of direct experience managing teams of commercial or account management professionals.

• Glovo Values DNA: You lead through Gas (bias for action & high ambition), Glownership (360º accountability), Deep-Dive (analytical curiosity), High Bar (setting high standards), Stay Humble (empathy & low ego), and Good Vibes (positivity & trust).
  
• Commercial Drive: Strong field experience pitching, negotiating, and managing high-value enterprise accounts. You're persuasive in the most pleasant possible way and have no trouble selling anything that brings value to customers/partners and the Glovo platform.
  
• Analytical Mentality: Proven ability to make data-driven decisions, track KPIs, and identify clear leverage points to move the needle.
  
• Agility & Ownership: A hands-on, highly assertive "doer" who thrives in ambiguous environments and takes full accountability for results.
  
• Languages: Full fluency in Italian and English.

Additional Information

We believe driven talent deserves:

• An enticing equity plan that lets you own a piece of the action.
• Top-notch private health insurance to keep you at your peak.
• Monthly Glovo credit to satisfy your cravings!
• Discounts on transportation, food, and even kindergarten expenses.
• ️Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
• Enhanced parental leave.
• Online therapy and wellbeing benefits to ensure your mental well-being.

At Glovo, your success is defined by both results and behaviors. We hire for excellence in craft and for the Leadership Principles that shape how we think, decide, and collaborate. What you achieve matters and how you achieve it defines us. Together, they move the business forward and deliver great experiences. Learn more about our Leadership Principles here .

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds – all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life?