Senior Services Engineer
SANY Group
Job Summary
We are seeking a Channel Service Engineer based in Central Italy to oversee dealer technical service and management for SANY’s core products: material handlers, 45-ton reach stackers and stackers . Acting as the key technical link between local dealers, SANY Italy and China R&D, you will upgrade dealer service capabilities, resolve complex on-site technical issues, drive product localization optimization and maintain stable dealer partnerships.
Key Responsibilities
1. Dealer Service Management & Capacity Building Manage daily dealer service cooperation, formulate standardized after-sales processes for our core equipment, and continuously improve the professionalism and service quality of dealer service teams.
2. Technical Training & Support Provide professional technical training for dealers covering mechanical, hydraulic and electrical systems, fault diagnosis and daily maintenance of material handlers, reach stackers and stackers. Deliver remote and on-site technical support for daily service issues.
3. Complex Fault Resolution Independently tackle difficult and escalated equipment failures that dealers cannot resolve. Specialize in troubleshooting hydraulic, electrical and mechanical system faults to improve first-time fix rate and service efficiency.
4. Product Localization & R&D Communication Collect local market feedback and equipment failure data, communicate with China R&D team to promote product adaptive optimization, technical iteration and local upgrading.
5. Service KPI & Process Optimization Track core dealer service KPIs, optimize regional after-sales processes, standardize service operations and reduce equipment failure rates.
6. Dealer Relationship Maintenance Maintain long-term, stable cooperation with core dealers, coordinate equipment upgrades and retrofit projects, and support sustainable channel business development.
Requirements
1. At least 3 years of after-sales and channel service experience in construction or port machinery; relevant experience with material handlers, reach stackers and stackers is preferred.
2. Solid expertise in hydraulic, electrical and mechanical system principles and troubleshooting of large port and material handling equipment, with strong independent problem-solving skills.
3. Able to summarize local product adaptation problems and put forward effective optimization suggestions for R&D iteration.
4. Fluent in Italian, proficient English for cross-border technical communication with Chinese teams.
5. Hold a valid driving license and accept frequent business travel across Central Italy.
6. Possess basic dealer management awareness and good cross-team communication and coordination abilities.
- pstrongJob Summary /strong /ppWe are seeking astrong Channel Service Engineer /strong based in Central Italy to oversee dealer technical service and management for SANY’s core products: strongmaterial handlers, 45-ton reach stackers and stackers /strong. Acting as the...SeniorRemoto
- ...Job Summary We are seeking a Channel Service Engineer based in Central Italy to oversee dealer technical service and management for SANY's core products: material handlers, 45-ton reach stackers and stackers. Acting as the key technical link between local dealers,...SeniorRemoto
- ...h3pWe are seeking a Aftersales Technical Services Senior Specialist to join our Leapmotor... ...and act as a strategic interface between engineering, quality, technical assistance teams, and... ...opportunity to influence customer satisfaction, service excellence, and operational performance...Senior
1.702,98 €/mese
Talenti, agenzia per il lavoro, filiale di Milano, è alla ricerca per importante azienda operante nel settore delle telecomunicazioni e infrastrutture un: POSA CAVI Per attività legate alla realizzazione e sostituzione di linee aeree palificate. Le principali...SeniorTempo pienoSomministrazione40 h/sett.Talenti Agenzia per il Lavoro
Torino2 mesi fa- pLeonardo Worldwide Corporation cerca un/a Ground Support Systems (GSS) SW Developer per il sito di Torino. La figura si occuperà dello sviluppo e integrazione software per sistemi legati al programma Eurofighter, lavorando in un ambiente stimolante e tecnologicamente avanzato...SeniorImpiego permanente
- ...GE Vernova's Grid Automation division seeks a Technical Applications Engineer (TAE) to support the Commercial team across Italy and wider SEU. You will join a regional Europe TAE team, focusing on Italy while aiding Spain, Portugal and other assigned countries. Responsibilities...SeniorRemoto
36.000 € - 43.000 €
Profilo Per azienda leader nella progettazione e realizzazione di macchine ad alta tecnologia e soluzioni industriali customizzate, con sede nelle vicinanze di Beinasco (TO), siamo alla ricerca di un Tecnico meccanico Trasfertista Responsabilità Installazione...SeniorAuto aziendale35.000 € - 45.000 €
...coordinate integration and installation of test systems and building project; /liliDefine technical contents needed to sustain the engineering complexity of mechanical and electrical electronic systems, based on his/her specific experience in equipment installations and...Senior- ...Overview In this role you support enterprise customers as a senior technical resource, partnering with development engineers to manage escalations and track bugs. You will create troubleshooting sessions, trainings, and internal knowledge articles, and contribute to...Senior
31.000 € - 40.000 €
...telecomunicazione (settore radiotelevisivo e reti wireless), con sede su Venaria Reale: TECNICO ANTENNISTA / TECNICO TELECOMUNICAZIONI SENIOR La risorsa inserita avrà un ruolo centrale nelle attività operative sul campo, occupandosi dell’installazione, manutenzione e...SeniorTempo pienoRemoto40.000 € - 50.000 €
...stagionali come St. Moritz, Courchevel, Gstaad, Forte dei Marmi e Sardegna. Per la Boutique di Milano, ricerchiamo una figura di Senior Sales Assistant da inserire nel team. Principali responsabilità La risorsa si occuperà di: Contribuire al raggiungimento...SeniorLavoro stagionale- ...centric DC-DC converters with industry-leading power and current density, enabling breakthrough power delivery performance. As an engineering-focused company, we provide an opportunity to be part of the team that further innovates, markets, sells and supports the power...
- ...Do you recognize yourself? Then come work with us and be part of MSC’s family! MSC Technology Italia is looking for a Field Service Engineer with a background in Mechatronics Engineering to support the remote maintenance and lifecycle management of terminal equipment...Remoto
- ...Overview In this role you install, maintain and service advanced MRI systems, ensuring high performance and patient safety. You will... ...Requisiti fondamentali ~ B.Sc. in Electrical or Biomedical engineer ~3-10 years' experience as a field service engineer for multidisciplinary...RemotoTurniTurno di pomeridianoTurno di notte
- ...continuous improvement in cost, process and services within the commodity categories... ...Education: University bachelor degree Engineer, Economics or equivalent Professional... ...complex contracts, performance indicators and service levels Purchasing Process Improvement...SeniorDisponibilità immediata
21.386,56 €
ppWe're looking for an Application Field Engineer to join our Distribution Team!Are you passionate about technology and innovation? Do you enjoy working directly with customers and want hands-on experience with Augmented Reality systems applied to industry? This could...Apprendistato21.386,56 €
...We're looking for an Application & Field Engineer to join our Distribution Team!Are you passionate about technology and innovation? Do you enjoy working directly with customers and want hands-on experience with Augmented Reality systems applied to industry? This could...Apprendistato33.400 € - 43.400 €
ppSelect how often (in days) to receive an alert: /p h3Field Applications Engineer /h3 pID: 12556 /p pLocation: Torino, IT /p pJoin Teradyne Robotics and shape the future of automation Would you be interested in joining a rapidly expanding organization that offers you...Auto aziendale33.400 € - 43.400 €
...Overview As an Application Engineer in Italy, you will support partners, customers, and the sales team by analyzing applications, developing technical concepts, and evaluating feasibility. You'll work across stakeholders to drive implementation and share knowledge...Auto aziendale- pBruker is seeking an IT Service Engineer (m/f/d) to provide technical support to end-users, troubleshoot software and hardware, and deploy new IT systems. The role emphasizes problem solving, clear communication, and the ability to work independently or as part of a team...
- ...humans in the longer run. Our In-Orbit Services unit is dedicated to expanding and... ...are seeking a methodical Fault Management Engineer to help us strike the right balance between... ...maintainability, and safety of orbital service vehicles and systems. This role is central...Disponibilità immediata
35.000 €
ph3Overview /h3 pBruker is enabling scientists and engineers to make breakthrough post-genomic discoveries and develop new applications... ...molecular diagnostics. For more information, please visit Anb IT Service Engineer (m/f/d) /b is responsible for providing technical...55.000 € - 65.000 €
Parte del Gruppo MoOngy, Agap2 è presente sul mercato europeo in 14 paesi con servizi di consulenza ingegneristica impiantistica. Dal 2018, Agap2 Italia opera sul territorio nazionale nei seguenti settori: Energy, Oil&Gas, Steel, Hydrogen, Power Generation, Construction...SeniorLavoro ibridoRemoto- pOplium è alla ricerca di una figura senior per la gestione end-to-end dei piani di remediation derivanti da audit di sicurezza, vulnerabilità e verifiche normative. Coordinerai team IT/SOC, definendo azioni correttive, owner e tempi, e monitorando lo stato tramite sistemi...Senior
- pNCS Group is seeking a Senior AI Native Builder within AI Central to lead the design, productisation, and deployment of AI-powered products for regulated sectors across Asia Pacific and beyond. You will operate in live client contexts, turning ambiguous challenges into...Senior
- pIntesa Sanpaolo S.p.A. cerca un/a esperto/a Audit ICT e AI per rafforzare la resilienza digitale del Gruppo. /ppIl ruolo prevede audit su processi ICT e sui sistemi di Artificial Intelligence e Generative AI, con attenzione a governance, affidabilità, trasparenza e conformità...Senior
- The Italian Concierge invites a Seasoned Travel Designer to design and manage complex itineraries across Italy and France, including accommodations, transportation, tours and experiential activities tailored to client preferences. You will craft proposals, coordinate with...Senior
- pGETEC Italia cerca personale appassionato, con una mentalità aperta e orientato al futuro, per guidare la transizione energetica in Europa. Lavorerai in team, assumerai responsabilità e cercherai di fare davvero la differenza, in un ambiente collaborativo orientato all...Senior
- ...Thales Alenia Space is seeking a Propulsion Architect Engineer in Torino to contribute within a multidisciplinary team on hardware development across Specific Engineering specialities. The role requires a Master’s degree and substantial hands-on experience, with strong...Senior
- pDeltatre is seeking a Technical Delivery Director within its Engineering Technology function, reporting to the SVP of Engineering Delivery. You will own end-to-end delivery for a portfolio of programmes, coordinating six delivery squads and partnering with multi-disciplinary...Senior
