CRRS Candidate Pool

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a CRRS Candidate Pool based in Italy. Join a growing international sales organization as part of a talent pool for future opportunities in Customer Retentions and Renewals. This opportunity is suited to professionals who combine strong project management capabilities, enterprise customer engagement experience, and a solid understanding of technology solutions. You will have the opportunity to contribute to customer retention, renewal strategies, and long-term business relationships across diverse industries, including manufacturing, healthcare, financial services, insurance, retail, and government. Working within a channel-driven business environment, you will collaborate with enterprise customers, sales teams, and strategic partners to support secure, agile, and manageable digital workspace solutions. The role may involve customer visits, partner engagement, and participation in industry events to strengthen collaboration and drive customer success. This candidate pool is intended for professionals interested in potential future opportunities across the DACH and EMEA regions; it is not an active vacancy. Accountabilities - Support customer retention and renewal initiatives by building strong, long-term relationships with enterprise customers and helping maintain customer satisfaction and loyalty. - Collaborate with sales teams and channel partners to identify customer needs, address concerns, and support successful contract renewals and ongoing commercial relationships. - Apply project management expertise to coordinate enterprise-level initiatives, ensuring effective planning, execution, stakeholder alignment, and delivery of agreed objectives. - Engage with customers and partners across industries such as manufacturing, healthcare, financial services and insurance, retail, and government to understand their operational requirements and technology priorities.

- Develop a strong understanding of endpoint computing and digital workspace solutions, helping customers appreciate their benefits in security, manageability, agility, and operational efficiency. - Coordinate with internal teams and external stakeholders to resolve customer challenges, improve the customer experience, and support business objectives. - Represent the organization at customer meetings, partner engagements, and relevant industry events, with regular travel as required by the role. - Contribute to a collaborative, channel-focused sales environment by strengthening partner relationships and supporting customer engagement initiatives across the DACH and EMEA markets. Requirements: - Proven experience in project management, enterprise customer engagement, customer retention, renewals, account management, or a related sales function. - A track record of successfully coordinating and delivering enterprise initiatives, managing priorities, and achieving defined business objectives. - Strong stakeholder management and communication skills, with the ability to engage confidently with customers, partners, and internal teams at different organizational levels. - A solid technical understanding of IT solutions, endpoint computing, digital workspaces, or related enterprise technology environments. - The ability to develop productive relationships with channel partners and enterprise customers, understand their needs, and support long-term customer value. - Strong organizational skills, attention to detail, and the ability to manage multiple projects, customer relationships, and deadlines simultaneously. - A collaborative and customer-focused mindset, combined with initiative, adaptability, and a results-oriented approach. - Willingness to travel regularly for customer meetings, partner visits, and industry events, depending on business requirements.