Sales Specialist - Milan

Are you driven by sales and motivated by impact? Do you thrive in a fast-paced environment with passionate, purpose-driven colleagues?

If you’re driven by winning new business and enjoy owning the full sales cycle - from identifying opportunities and qualifying prospects to closing deals - this could be the role for you

You’ll engage potential partners through a mix of field-based prospecting and outbound outreach, including phone, email, SMS, social media, and any other channel that helps open doors. Whether you’re meeting businesses face-to-face in Lombardy or connecting remotely, your mission is to inspire stores to join Too Good To Go and help fight food waste. You'll have to travel around Lombardy.

We’ll give you the training, support, and tools to succeed. What matters most is your energy, curiosity, determination, and humility - not years of experience. Bring the right mindset, and we’ll help you build the skills, it’s down to you to apply all which you learn.

About the Role

You’ll own your success by managing your pipeline and weekly activity. We provide the foundation, but your ambition, urgency, and drive will determine your results. You will do this by:

• Being the first point of contact for stores and owning the full sales process (from outreach to closing the deal). You’ll visit /reach out to potential partners to explore how Too Good To Go can support their business.

• Working with a longlist of leads that we provide - from there, it’s up to you to prioritise opportunities, plan your week and guide prospects through the sales journey.

• You will be on the field 2 days a week, going to meetings and opening stores profiles in our app!

• You’ll be responsible for maintaining a healthy sales pipeline, supporting a smooth onboarding process, and ensuring a seamless handover to the Growth team to set new partners up for success from day one.

Key Responsibilities

• Manage opportunities with SMB, including small retailers and store chains - often involving multiple stakeholders

• Visit potential partners in-person approx. 2-3 days per week, understand their needs and show the value we can add.

• Learn and apply our SNAP sales methodology to effectively engage with a variety of businesses.

• Guide partners through registration and onboarding on our platform.

• Own your pipeline, using Salesforce to track and progress your opportunities

• Collaborate with the Growth team to ensure a smooth handover and onboarding experience from a partner's first day on the platform

• Take focused steps in your development, with a commitment to continuous improvement.

Who Are You?

You might already be working in sales, customer support, hospitality, or another customer-facing role… to us, your background is less important than your mindset.

• We’re looking for people who thrive on challenges, stay motivated when things get tough, and enjoy the process of turning a “no” into a “yes”, or a failure into a success.

• You understand the art of a ‘no’ - being the start of a conversation, not the end!

• You are naturally curious, resilient, and always looking for ways to grow and push your own boundaries.

• You’re an autonomous worker and is highly organised - you excel at planning your day and territory without needing close supervision.

• An active listener who picks up on small cues and enjoys the challenge of creatively handling objections.

• You are someone who views feedback as a gift, proactively seeking it out to improve.

• Above all, you are passionate about working in sales!

• Fluent in Italian

SUMMIT:

Summit is our 18-month onboarding & development programme, designed especially for our Sales team and for bright young professionals like you starting out in a sales career. It’s more than just onboarding, it’s a structured journey that gives you the tools, support, and growth opportunities to thrive.

What you’ll gain

• Sales Confidence: Learn practical frameworks for excelling at sales, through a combination of training, coaching and hands-on practice.

• Professional Growth: Develop the core traits that define success here: hungry, humble, resilient, collaborative.

• Career Clarity: Explore future roles, leadership opportunities, and get career coaching.

Our Values:

• We Win Together

• We Raise the Bar

• We Keep It Simple

• We Build A Legacy

• We Care

Benefits:

• WORK FLEXIBLY:

  • Enjoy hybrid working from our great offices, at home or abroad

  • Extra parental leave and days off beyond local legislation and the option to take an extra week of unpaid leave

  • Health insurance + Pension

  • Additional days off for significant life events

• CELEBRATE & SOCIALISE

  • Regular social events like summer and winter parties

  • Coffee, snacks and fully-equipped kitchens

  • Get to know our community with a monthly free Surprise Bag

  • Paid volunteer time through our Shareback volunteering programme

  • Women in the Workplace, P.R.I.D.E., People of Colour and Functionally Diverse Employee Resource Groups

• LOCAL BENEFITS

  • Base salary + performance related bonus

  • Meal voucher contribution by Too Good To Go

  • Discounted mental health sessions

  • Role specific technical equipment.

Did You Know?

Over 40% of all food produced in the world goes to waste and it accounts for approximately 10% of global greenhouse gas emissions (That’s nearly five times more than the entire aviation industry!!)

Renumeration & CBA Salary range will start from 27.000€ + Bonus. Actual salaries and on target earnings (OTE) will vary. The CBA applicable to this role is CCNL Commercio.