Export Logistics Coordinator

Export Logistics Coordinator

Ensuring best‑in‑class service levels at competitive cost by managing logistics providers across warehousing and transportation.

What you will do

The role focuses on developing and implementing continuous improvement plans, optimizing the end‑to‑end logistics flow to achieve outstanding customer service levels, and maintaining quality certifications for warehousing and logistics.

Areas of responsibility

• Implement company procedures and ensure the maintenance of quality certificates for warehousing and logistics in collaboration with local 3PL providers and central functions.
• Assure quality of logistics processes in warehousing and local distribution; analyse emerging problems to identify the root cause and interact with central functions, including procurement.
• Coordinate logistics operations, both internal and outsourced, to complete the sale with a zero‑distance attitude (including local customs operations if any).
• Manage local external suppliers to ensure an appropriate level of service and competitive costs.
• Track costs arising during the year and control compliance with the budget; contribute to FO and FI budgets for freight, distribution, and standard costs.
• Develop and implement plans and actions to reduce costs and improve service level.

Activities

• Manage unloading priorities according to Demand/Supply Planners' instructions; give directions to inland carriers to move containers.
• Manage demurrage and detention costs; drive “last mile” flows to minimise extra costs.
• Develop and manage off‑dock and cross‑dock solutions.
• Interact with Demand/Supply Planners and OTD.
• Manage local and third‑party suppliers to maintain service levels and competitive costs.
• Track inventory levels and the transit of goods from plants to destination ports and final customers.
• Ensure proper stock security and preserve company assets.
• Analyze operative and economic KPIs using tools such as Qlik, Power BI, GIT, Wakeo.
• Authorise invoice payments for local logistics costs (e.g., DTHC, inland, customs, D&D, warehousing, distribution, off‑dock, cross‑dock).
• Collaborate with HQE, HQD procurement, and RRS for the Global Ocean Bid preparation.

What you need to succeed

• Strong knowledge of logistics operations, including warehousing, transportation, distribution, and customs.
• Solid skills in budget control, cost analysis, and logistics KPI monitoring.
• Ability to identify root causes, solve operational issues, and drive continuous improvement plans.
• Professional experience in managing 3PL providers and external suppliers, ensuring high service levels and cost efficiency.
• Experience in inventory management, stock control, and product quality assurance.

Education

• Bachelor or Master’s degree in a relevant field.

Technical & Soft Skills

• Strong analytical mindset and knowledge of reporting tools.
• Excellent communication, stakeholder management, and cross‑functional collaboration skills.
• Proactive, results‑oriented approach with strong customer focus.

Languages

• Fluency in English and Italian.

Equal Opportunity Statement

Haier Europe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion,