IT In-store Application Specialist

Overview

For our Worldwide Information & Technology Transformation Function, we are looking for a curious and solution-oriented IT In-store Application Specialist to join the IT Client Facing Applications team, based at our HQ in Milan.

Your Impact

Within the omnichannel retail environment, the In-Store Application Specialist will contribute to technical governance, application evolution, and operational continuity of the solutions used at Moncler and Stone Island boutiques, combining solid technical expertise with a strong focus on the in-store user experience.

In Particular, The Resource Will Be Responsible For

• Manage the implementation, maintenance, and evolution of clienteling and retail applications for Moncler and Stone Island boutiques;
• Monitor mobile and omnichannel solutions (web, native, and React Native), ensuring quality and operational continuity;
• Provide second-level technical support to the Retail network, troubleshooting application and operational issues;
• Identify continuous improvement opportunities and contribute to the application evolution roadmap;
• Coordinate technology partners across requirements definition, development, testing, and release activities, ensuring quality and timely delivery;
• Support application configuration, development, evolutionary maintenance, and code analysis in collaboration with internal and external teams;
• Support store users in resolving issues and promoting operational best practices.

Qualification

Who We Are Looking For

• Degree in Computer Science, Engineering, Information Technology, or a related field;
• Strong analytical, technical troubleshooting, and problem-solving skills;
• Knowledge of web and mobile applications, system integrations, and REST APIs;
• Experience with relational databases and SQL, with knowledge of NoSQL databases and data management paradigms;
• Ability to analyze and work with XML and JSON data structures and payloads;
• Knowledge of cloud-based solutions and platforms;
• Software development skills, preferably with JavaScript/TypeScript, React, or React Native, and the ability to read and modify existing code;
• Experience in Application Management Services (AMS) and/or project management, preferably in the Retail sector.

We Would Appreciate a Person Who Is

• Highly organized, with excellent time management and prioritization skills;
• Strong in interpersonal communication, with a collaborative approach and the ability to build effective relationships.

Compensation & Benefits

• Application of CCNL Tessile
• Compensation package range: from 40.000 € to 50.000 € gross
• Competitive Corporate Welfare Services

“Moncler is an equal opportunity employer, which means we do not discriminate on the basis of Ethnic origin, Skin color, Religion, Civil status, Age, Nationality, Ancestry, any form of disability or neurodivergence, medical condition, Gender, Gender Identity or Expression, Sexual Orientation. We celebrate diversity and are committed to creating an inclusive environment for all employees.”