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Implementation Consultant, Enterprise | French speaker

Deel

Overview

In this role you onboard and enable clients to adopt Deel's platform, guiding them through configuration, integrations, and implementation. You'll partner with cross-functional teams to ensure a smooth transition and successful delivery, impacting client success and Deel's growth in new markets. You will blend technical know-how with a strong customer focus to enable compliant global payroll and HRIS usage. This is a chance to shape implementations at scale within a fast‐growing SaaS company.

Retribuzione / Benefits

  • Stock grant opportunities
  • Flexible working office membership (IWG)
  • Total rewards programs
  • Healthcare and benefits
  • Inclusion and equal opportunity
  • Competitive pay aligned to local currency

Responsabilità

  • Lead client onboarding and implementation projects for Deel's platform
  • Collaborate with clients to capture requirements and configure solutions
  • Provide product expertise during implementation including setup, integrations, and testing
  • Coordinate with Sales, Customer Success, and Product for seamless handoff
  • Develop and maintain project plans, timelines, and documentation
  • Provide training and support to clients on using Deel's platform
  • Troubleshoot issues during implementation
  • Identify process improvements to boost efficiency
  • Capture client feedback for product improvements
  • Manage multiple client implementations with high customer satisfaction

Requisiti fondamentali

  • 3+ years in implementation consulting, project management, or similar
  • Strong understanding of SaaS platforms, global payroll, or HRIS systems
  • Experience managing client relationships through implementation
  • Excellent project management with timelines and priorities
  • Strong problem-solving and troubleshooting
  • Clear communication with both technical and non-technical audiences
  • Experience with CRM tools (Salesforce) and project management software (Asana, Jira)
  • Ability to work independently and in cross-functional teams
  • Willingness to travel for client meetings or on-site implementations
  • Bachelor's degree in Business, Information Systems, or related field
  • strong communication and interpersonal skills
  • customer-focused mindset
  • ability to work cross-functionally
  • SaaS platforms
  • global payroll
  • HRIS systems
Offerta di lavoro pubblicata 10 ore fa
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