Senior System Engineer
FoodChain ID
ppbReports To: /b Director, IT Cyber Security /ph3Company Overview /h3pFor more than two decades, FoodChain ID has been at the forefront of the New Food industry, providing expertise worldwide to navigate the requirements of an ever-growing demand for higher levels of transparency, accountability, safety, and sustainability. Our technical and business services include serving clean label, food safety, and sustainability claims through offerings of Non-GMO Project verification, USDA Organic certification, BRC and SQF food safety certification, and more. Today, more than 30,000 companies in over 100 countries rely on our industry-leading solutions. While innovation in science and safety is still at the heart of what we do, our dedication to the technology-enablement of ourselves and our clients sets FoodChain ID apart as an industry leader. We are looking to grow our team of passionate Software, Data, and Machine Learning Engineers who are excited about using data and software to ensure the safety, transparency, and integrity of the global food chain, one client and product at a time. /ph3Position Summary /h3pThe Senior Systems Engineer serves as a senior technical resource within the Corporate Information Technology team, responsible for the design, implementation, support, and continual improvement of enterprise technology platforms. This role acts as a technical escalation point, leads strategic infrastructure and security projects, mentors other engineers, and drives operational excellence across global IT services. /ppThe successful candidate combines strong technical expertise with leadership skills, project management capabilities, and a commitment to improving systems, processes, and team effectiveness. This position plays a critical role in maintaining secure, reliable, and scalable technology services while supporting business growth and cybersecurity initiatives. /ph3Key Responsibilities /h3h3Systems Engineering Technical Leadership /h3ulliDesign, implement, maintain, and optimize enterprise infrastructure and cloud services. /liliServe as a senior technical escalation point for complex incidents and operational issues. /liliLead troubleshooting efforts across infrastructure, endpoint management, Microsoft 365, identity, security, networking, and related technologies. /liliEvaluate emerging technologies and recommend improvements that enhance security, performance, and efficiency. /li /ulh3Project Delivery /h3ulliLead and deliver strategic IT projects from planning through implementation. /liliCoordinate technology migrations, platform upgrades, and security improvement initiatives. /liliSupport cross-functional projects led by other engineers and business stakeholders. /liliEnsure projects are delivered on time, within scope, and aligned with business objectives. /li /ulh3Security Operational Excellence /h3ulliDrive initiatives that improve the organization's security posture. /liliSupport endpoint management, identity management, patching, monitoring, and compliance efforts. /liliCollaborate with cybersecurity teams to implement and maintain security controls and best practices. /liliIdentify and implement operational improvements that increase efficiency and reliability. /liliProvide technical mentorship and guidance to Systems Engineers and support personnel. /liliShare knowledge through documentation, training sessions, and knowledge articles. /liliAssist in developing technical standards, procedures, and best practices. /liliFoster a culture of continuous learning and accountability. /li /ulh3Process Ownership /h3ulliTake ownership of key IT processes and ensure they are documented, maintained, and continuously improved. /liliDevelop and maintain technical documentation, runbooks, and operational procedures. /liliParticipate in change management, incident management, and problem management activities. /liliDrive standardization and automation opportunities wherever possible. /li /ulh3Stakeholder Engagement /h3ulliBuild strong relationships with business stakeholders and technology partners. /liliTranslate technical concepts into business-focused recommendations. /liliCollaborate with global teams to support enterprise initiatives and service delivery. /liliAct as a trusted technical advisor within the organization. /li /ulh3Required Qualifications /h3ulli5+ years of experience in Systems Engineering, Infrastructure Engineering, or related IT roles. /liliExperience administering Microsoft 365, Entra ID, Intune, endpoint management, and cloud services. /liliExperience with endpoint security platforms. /liliStrong understanding of cybersecurity principles and enterprise IT operations. /liliExperience leading technical projects and infrastructure implementations. /liliProven troubleshooting and problem-solving abilities. /liliExcellent communication and documentation skills. /li /ulh3Preferred Qualifications /h3ulliExperience with monitoring solutions, and automation tools. /liliExperience with cloud platforms and hybrid environments. /liliRelevant Microsoft or cybersecurity certifications. /liliExperience supporting global organizations. /li /ulh3Success Measures /h3ulliSuccessful delivery of strategic IT projects. /liliReduction of operational risk and technical debt. /liliImproved security posture and platform reliability. /liliEffective mentoring and development of junior engineers. /liliHigh-quality technical documentation and process ownership. /liliStrong stakeholder satisfaction and partnership. /li /ulh3EEO Statement /h3pFoodChain ID, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. /ppThis policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training /p /p #J-18808-Ljbffr
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