Site Reliability Engineer

In this role you will ensure the reliability and performance of production systems while driving automation and operational excellence. You will work closely with development, QA and infrastructure teams to implement best practices and respond to incidents. The position involves on-call duties, root cause analysis and ongoing improvements to CI/CD, configuration management and IaC. This is a hands-on SRE role focused on scalable, high-availability services in a cloud/containerized environment.

• Provide day-to-day operational support for production environments to ensure high availability of critical services
• Develop, maintain and enhance automation scripts/tools using Bash, Python and Ansible to streamline tasks and incident response
• Monitor system performance, identify issues proactively and implement preventive solutions
• Collaborate with development, QA and infrastructure teams on deployment, monitoring and incident practices
• Participate in on-call rotation and perform root cause analysis to drive resolution
• Maintain and improve configuration management, CI/CD pipelines and infrastructure as code practices
• Document operational processes, troubleshooting steps and automation workflows

• Proven experience in a production support or SRE role in a high-availability environment
• Strong automation skills with Bash, Python and Ansible
• Experience with monitoring/alerting tools such as Prometheus, Grafana, Elastic stack, Datadog
• Solid Linux/Unix systems administration and troubleshooting
• Familiarity with AWS and containerization (Docker, Kubernetes)
• Experience with configuration management and IaC (Terraform, CloudFormation)
• Knowledge of networking, security and incident management processes
• Excellent problem-solving, attention to detail and ability to work under pressure
• Strong communication and collaboration skills

• Strong communication
• Collaboration
• Problem-solving under pressure
• Bash
• Python
• Ansible