Senior Field Service Technician

ph3About the role /h3pSulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society. /ppThe Senior Field Service Technician is responsible for installing, configuring, calibrating, and repairing technical products and systems at customer field locations. This role performs a variety of maintenance and technical support tasks and may provide onsite training to customer support personnel. This job profile is intended for experienced support-level staff that generally works autonomously and only requires closer supervision in non-routine situations. /ph3Job Title /h3pSenior Field Service Technician /ph3Area/Department /h3pServices Division /ph3Required Education /h3pHigher Vocational Training in Mechatronics, Industrial Master Technician, a Mechanical Engineering degree (or any engineering discipline with a mechanical specialization), or an equivalent qualification, with solid knowledge and practical experience in rotating equipment, preferably centrifugal pumps, or alternatively steam turbines and centrifugal compressors. /ph3Specific Knowledge /h3pMinimum of 2 years of professional experience in the supervision of commissioning activities and field service support for rotating equipment, in Italy, Spain, Portugal and worldwide. Alternatively, candidates should have at least 5 years of experience in the repair and maintenance of rotating equipment within workshop environments. /ppNative Italian speaker, with excellent verbal communication skills. High level of spoken and written English (mandatory) and Spanish (valuable). Microsoft 365 package. High Knowledge of Occupational Risk Prevention. /ppRequired Experience With experience Reporting Line Services Field Service Manager Direct Reports 0 /ph3Purpose of the Position /h3pProvide expert field service, technical support, and supervision for the installation, commissioning, inspection, maintenance, and repair of rotating equipment, with a primary focus on centrifugal pumps. The role ensures the reliable and efficient operation of customer assets by delivering high-quality technical services both at customer sites as well as at the company's Service Centers in Italy and Spain. The successful candidate will act as a technical representative of the company, contributing to customer satisfaction, equipment reliability, and business growth through professional field service and engineering expertise. /ph3Description of Specific Functions /h3ulliPerform the installation, commissioning, and start-up of new centrifugal pumps and related rotating equipment at customer sites across Italy, Spain, Portugal, and worldwide, ensuring compliance with Sulzer standards, customer specifications, and industry best practices. /liliExecute all activities associated with equipment installation and commissioning, including mechanical erection and assembly, foundation and baseplate verification, levelling, laser shaft alignment, pre-startup inspections, operational testing, performance verification, troubleshooting, and collection of operational and performance data. /liliCarry out inspection, maintenance, troubleshooting, overhaul, and repair activities on rotating equipment at customer facilities as well as at Sulzer Service Centers in Italy, Spain, and, when required, other Sulzer service locations worldwide. /liliUtilize specialized diagnostic and maintenance tools and equipment, including laser alignment systems, vibration analysis instruments, precision measuring devices, and a wide range of mechanical and hydraulic hand tools, to ensure safe and accurate execution of field and workshop activities. /liliPrepare comprehensive field service documentation, including daily and monthly service reports, commissioning records, inspection findings, technical recommendations, and corrective action plans, providing clear and timely communication to customers and internal stakeholders. /liliProvide technical support and on-site expertise during commissioning, troubleshooting, maintenance, and repair activities, serving as Sulzer's technical representative and ensuring the highest levels of customer satisfaction and operational reliability. /liliProactively identify and communicate opportunities to improve equipment reliability, performance and maintainability /liliProvide technical guidance and direction for repair, inspection and overhaul activities within Service Centers /liliDemonstrate the willingness and ability to work on customer sites or project locations for extended periods when required, supporting critical installations, outages, commissioning projects, and maintenance interventions. /liliAdhere to all applicable Health, Safety, Environment, and Quality (HSEQ) standards, promoting a strong safety culture and ensuring that all work is performed in accordance with Sulzer policies and customer requirements. /li /ulh3Responsibility at work /h3ulliMaintain full flexibility and availability for extensive domestic and international travel, with approximately 80% of working time spent at customer sites and 20% at Sulzer Service Centers or workshop facilities. /liliDemonstrate the willingness and ability to work on customer sites or project locations for extended periods when required, supporting critical installations, outages, commissioning projects, and maintenance interventions. /li /ulh3Competencies /h3pStrong organization and discipline in daily work. Enthusiastic, rigorous, and collaborative person. Proactive mindset and continuous improvement orientation. Ability to identify technical improvement opportunities. Planning and anticipation of potential issues. Consultative approach to field service / workshop activities. Strong communication skills and ease in dealing with customers and staff from different departments. Responsibility at work and high self-demand. Results-oriented. Technical Resources IT Tools Typical hardware of a laptop: monitor, CPU, keyboard, mouse Mobile phone. /ph3What we offer you /h3ulliMinimum Salary for the position: 32.415 euro. The indicated salary reflects the minimum pay aligned with our internal salary structure for this position. /liliFinal compensation is determined through a transparent, gender-neutral process aligned to internal equity considering candidate’s qualifications, experience, and overall fit for the role, and may exceed the stated salary where appropriate. /liliMeal voucher of 10,00 euro per each day worked from the office. /liliFlex Work policy. /li /ulh3We are an equal opportunity employer /h3pSulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment. /ph3Our Company /h3pSulzer is a leading engineering company with a proud heritage of innovation. By supporting water and energy security, enabling the energy transition and driving the use of circular technologies, we help our customers build a better world. With more than 13,000 employees and 160 world-class production facilities and service centers across the globe, we are a globally diverse team. We value the uniqueness of all our colleagues, and we appreciate the contributions that each of us makes to the company’s success. We prioritize your health and safety and are committed to offering a work environment in which you can thrive. /ppWe are proud to be recognized as a Top Employer 2026 in Brazil, Canada, China, Finland, Germany, Ireland, Mexico, Switzerland, South Africa, the UK and the USA. /p /p #J-18808-Ljbffr