Software & Solution Delivery Engineer

Location: Italy, ideally close to Milan (or North of Italy). Work arrangement Hybrid or Remote.

Markem-Imaje is a trusted global manufacturer of product identification and traceability solutions. Our connected solutions help manufacturers to reduce waste, increase efficiency, achieve compliance and protect their brand.

We offer the most complete range of market-leading marking and coding systems along with software, services and consumable solutions so you can streamline all your printing needs from one supplier.

The Role

In this role you’ll be in charge of providing a high level of expertise and technical delivery support to the Sales and Service teams as well as to the company’s customers in Italy, installing and configuring custom Software Solutions.

You’ll have an opportunity to deliver high value integrated solutions to our customers and contribute to the company´s projects for the development of our Software Solutions.

What You Will Do

• Work on assigned customers projects, prioritizing effort based on maximizing total impact on productivity and efficiency of the deals, leveraging on existing “global and region known solutions”.
• Reach customers’ requirements proposing appropriate technical solutions, designing and implementing systems successfully on the field, documenting solutions, recording technical/commercial aspects and supporting systems during the installation phase.
• Monitor the whole project stages, be agile, and able to alerts if delays or concerns are raised achieving a deal or during project closure.
• Support the Sales & Technical team to meet the company sales targets.
• Provide a high level of expertise and technical support, including project and application engineering to Sales colleagues.
• Ensure customer satisfaction through high quality delivery and project management.

What You Need To Have

• Degree educated with knowledge of Software Applications and/or Industrial Control within a Technical Services department.
• 4+ years’ experience in Project Management.
• Essential knowledge: Microsoft Windows Workflow Foundation, SQL databases, communication with PLC systems, industrial networks, Windows OS.
• Good to have some understanding of .NET Framework, ODBC, and industrial communication protocols (e.g., OPC, PLC networks).
• Familiarity with industrial automation and SCADA control systems is desirable.
• Self-driven with the will to learn, proactive, team player.
• Strong communication skills, analytical, critical thinking and problem-solving skills.
• High level of English.
• Availability to travel on a regular basis. Company car provided.

You’ll only be the right candidate if you are aligned to our values and culture:

• Collaborative entrepreneurial spirit
• Winning through customers
• High ethical standards, openness and trust
• Expectations for results
• Respect and value people

If you believe you match our values and have the experience we’re looking for, then apply! We can’t wait to hear from you.

All qualified applicants will receive consideration for employment without discrimination on the basis of race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, age and genetic information.

The gross annual salary (RAL) for this position ranges from €50,000 to €55,000 and is determined based on the candidate’s current seniority and skills. He/she will be hired in the “Impiegato” category, in accordance with the National Collective Bargaining Agreement for the Tertiary, Distribution, and Services Sectors (ccnl Commercio). The offer also includes eligibility for an annual bonus of 8.33%, calculated based on the company’s financial performance and personal goals, a company car (which may also be used for personal purposes), a corporate credit card, and electronic meal vouchers (€10.00 net per day worked).