Field Application Specialist - Centre (f/m/x)

ppWe're looking for a field application specialist (FAS) in Italy center region to help us boost the company to the next level. We want you to for your tenacity and results oriented. You're hard-working, motivated to make a big impact, and you persevere until the job is done. /ppInitiative and growth mindset. You often come up with ingenious ways to reach your goals. In addition, you're constantly analysing the market to implement new ideas and opportunities. /ppAs an expert professional in your area, you lead after-sales activities and provide application support for Sysmex's diagnostic portfolio. /pulliEnsure that sales ramp-up, sales turnover, and overall customer profitability is aligned with initial commercial proposal (contract compliance) /liliDrive highest level of satisfaction throughout all contract duration, supporting the end-user at the customer’s sites or remotely; /liliContribute to new commercial proposal supporting the account managers with scientific knowledge and operational know-how. /li /ulpbOur company /b /ppSysmex Italia is specializing in health technology, specifically in vitro diagnostics. Founded in 2008, it focused its efforts on cancer diagnosis, and have evolved and grow to the haematology sector, supporting healthcare professionals and patients around the world with a broad range of medical diagnostic products and solutions in a variety of fields. We value continuous improvement, diverse teams and autonomy which drive our collaboration, and we are seeking colleagues who would be eager to be part of it! /ppbWhy work with us at Sysmex? /bbr/Sysmex offers a work environment that embraces diversity, collaboration and simply allows you to be yourself.br/Our products aim to help improve patient life and well-being, but what about the well-being of our colleagues? We provide a workspace that appreciates and rewards effort and commitment. We understand our company as not solely being a workplace.br/We strongly believe that joint understanding and a solid framework are essential parts of maintaining a value-driven corporate culture. That is why we established references reflecting our beliefs in acting with colleagues, partners, suppliers and customers. /ph3Field Application Specialist - Centre (f/m/x) /h3pbLocation /b /ppMilano /ph3bIn this role you will: /b /h3pbProvide added value /b /pulliPromote Sysmex Portfolio and Services together with Account Managers; /liliBe part of the Account Team and participate to the definition and execution of the Account Plan; /liliPartecipate on tender preparation and documentation; /liliMaintain theoretical and practical knowledge of Sysmex’s diagnostic portfolio across a variety of specialty applications; /liliProvide high quality sales support, engaging with customers to provide technical discussion, seminars, and roundtables; /liliApply consultative selling leveraging on scientific and technical knowledge; /liliBe able to take advantage of the time in the laboratory to speak the same language as the medical and technical staff; /liliAct as consultant to identity the best operational workflow and lab organization, supporting the change management of the customers; /liliProvide information to the sales department about user's habits, needs or recommendations; /liliCo-design the best solutions to satisfy the specific customer’s needs and workflow; /liliGather competitive information, understand user sensitivity and report to marketing and sales; /liliDrive implementation of Sysmex solution, including, instrument configuration, validation, and end-use training; /liliLead post-sales support to the customer to aid in establishing new parameters or reviewing operative workflow; /liliOrganize and participate in local events based on Sysmex laboratory technology and diagnostic value; /liliPlan and execute demonstrations of Sysmex solutions, assuring follow-up and monitoring of the return of the investment; /liliProvide support to customers when any application and QC related topics; /liliPlan proactive activities and regular visits to key customers; /liliReport of field activities and opportunity related tasks; /liliOrganize regular meeting with key end-user to highlight value of Sysmex’ solutions; /liliAssure that all customer-related records are up-to-date; /liliAccurately record service activities on sysmex CRM; /liliTeam up with other field support functions and marketing department; /li /ulpThis role requires the employee to be able of perform any activity in the clinical laboratories and departments /ph3bDo you have questions? /b /h3p br/Reference No.: 09120 /ppSysmex Italia s.r.l., Via Merendi 19, 20007 Cornaredo /ph3bJob requirements /b /h3ulliUniversity Degree on biology or medical fields (PhD is a plus) /liliProficient with Office (Powerpoint and Excel) /liliLanguages: fluent English /li /ulpbGeneral professional experience: /b /pulliTechnical knowledge Medical industry /liliHands-on experience in clinical laboratory procedures /liliAbility to positively influence others /liliSales acumen and high communicate skills /liliUnderstaing of tender procedures and requirements /li /ulh3bProfessional experience for the position: /b /h3ulli4 - 6 years of experience in IVD Market, either on sales or application roles; /liliExperience with, at least, one between hematology, urinalysis, or hemostasis instruments /li /ulh3bWhat's in it for you? /b /h3pbOne of our biggest goals as a company is the health and well-being of our employees. /bbr/bAnd so, we offer the following: /b /pulliMobile working /liliFlexible time and work-life-balance /liliTicket restaurant /liliCanteen /liliCampus training platform for the growth of your knowledge and skills /li /ul /p #J-18808-Ljbffr