Senior Solution Delivery Specialist

ph3Responsibilities of the role: /h3 ul liFollows up solution implementation and ensure consistency between initial requirement and final delivery; /li liLead and execute test phases for internal functional test and customer validation; /li liDefine and maintain solution design, traceability, and change requests coordinating software factory, operations, and IT; /li liSupport operations in process discussion and understanding; /li liAct as the primary point of contact between the software factory and business operations, mediating priorities and decisions; /li liDeliver WMS solutions from requirements gathering through functional, integration, and acceptance testing—up to cut-over, go-live, and hypercare; /li liHighlights gaps and evaluate solution proposal; /li liReports bugs, support in identifying problems and provide resolutions using root cause analysis; /li liInteracts with operations engineer and process owners to help refine business specifications for new functionalities and process improvement; /li liMonitors progresses and reporting according to KPI’s identified; /li liCommunicates and exchange with the customer and internal stakeholders. /li /ul h3Requirements /h3 ul liDegree in Information Systems, Computer Science or Engineering is preferred; /li liProven experience in the supply chain and logistics industry; /li liHands‑on WMS experience, Blue Yonder knowledge is a plus; /li li3-5 years in software delivery/solution implementation; /li liQuickly learn and achieve proficiency in new software applications and technologies as needed; /li liDemonstrate attention to detail, problem solving; /li liStrong attitude for understanding and analysing large amounts of data from multiple sources; /li liPresent organized and thorough information and data appropriate for intended audience; /li liAbility to be summarize and be concise; /li liProvide timely and professional support to all internal/external customers and vendors; /li liCapable of planning own and others workload in dynamic environments with shifting priorities; /li liSQL knowledge is mandatory while experience with Jira, Confluence and Xray is a plus; /li liTeam‑oriented, collaborative, and comfortable seeking input from peers and management; /li liComfortable working in a matrix organization across functions and geographies; /li liFluent in Italian and English; any additional European language is a plus (ideally French). /li /ul h3What We Offer /h3 ul liDynamic organization in which development and own input is key; /li liEntrepreneurial, open and informal organizational culture; /li liWorking together with a friendly team to achieve a good result. /li /ul pThe expected pay range for this position is €40,000 – €45,000 gross annual salary. /p pGXO is a leading provider of cutting‑edge supply‑chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. /p pThe above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here. /p /p #J-18808-Ljbffr