Sales Manager - Manufacturing & Consumer Goods Market

Additional Information

Equal Employment Opportunity Statement

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About Avanade

As you bring your skills and abilities to Avanade, you’ll get distinctive experiences, limitless learning, and ambitious growth in return. As we continue to build our diverse and inclusive culture, we become even more innovative and creative, helping us better serve our clients and communities. You’ll join a community of smart, supportive collaborators to lift, mentor, and guide you, and to lean on your expertise. You get a company purpose‑built for business‑critical, leading‑edge technology solutions, committed to improving the way humans work, interact, and live. It’s all here, so take a closer look!

We work hard to provide an inclusive, diverse culture with a deep sense of belonging for all our employees. Visit our Inclusion & Diversity page. Avanade believes that all persons are entitled to equal employment opportunities, and we do not discriminate against our employees, applicants, or job seekers because of their race, color, gender, religion, national origin, disability, veteran status, age, marital status, sexual orientation, genetic information, gender identity, or any other protect group status as defined by law.

Create a future for our people that focuses on

• Expanding your thinking
• Experimenting courageously
• Learning and pivoting

Inspire greatness in our people by

• Empowering every voice
• Encouraging boldness
• Celebrating progress

Accelerate the impact of our people by

• Amazing the client
• Prioritizing what matters
• Acting as one

The AI Architect is responsible for designing and developing scalable AI solutions aligned to a business strategy and benefits case as well as supporting as an AI technical advisor and SME to help our clients scale their AI programs. The AI Architect will need to understand how various parts of the business processes, operating systems, and application architectures work together to design a specific AI solution that fits a client’s environmental requirements. The AI Architect takes ownership of technology related aspects of AI across the Microsoft ecosystem.

The AI Architect will adhere to Avanade’s AI methodologies and industry best practices and will be accountable for recommending appropriate technology solutions, delivering architectural/technical solution designs, and client proposals. To be successful in this role you will need to be confident in leveraging our global network (across Accenture, Microsoft, & our Partners), working together and openly sharing ideas, knowledge, and resources. You are proficient in creating AI solutions that enable clients to see the whole picture and provide insightful and accurate analysis that helps to build successful businesses.

Day to day, you will:

• Facilitate team, client meetings and pre‑sales presentations.
• Partner closely with our AI, IoT, and Intelligent Automation team and Solution Architects to translate the customer's business requirements to define AI & IoT value proposition and solution scope.
• Analyze client processes, identify AI opportunities, and recommend approach based on analysis and client maturity.
• Estimate, solution, design, and help drive and deliver AI deals.
• Help build AI assets and enable internal and external stakeholders while growing capability and delivering high‑quality solutions for clients.
• Assist in delivery as AI SME, Solution Architect, or Technical Architect.
• Provide continuous advice, best practices, and quality assurance to AI project teams related to delivery approach and strategy.

Business Analyst ERP – Microsoft Dynamics 365 Finance & Operations

Introduction

At Avanade we create change for a living, and joining us is your chance to do the same. Founded in 2000 by Accenture LLP and Microsoft Corporation, we have 50,000 people in more than 20 countries helping the world’s biggest and most innovative organizations realize results in a digital world – with business technology solutions, cloud and managed services that combine insight, innovation and expertise in Microsoft technologies. Find out more at avanade.com/careers

Rejoignez-nous

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D365 Customer Engagement (Customer Service) Business Solution Advisor

The D365 Customer Engagement (Customer Service) Business Solution Advisor is responsible for driving revenue for the D365 Customer Engagement (Customer Service) business, globally, through prospecting, acquisition, development, and expansion customer opportunities.

JOB SUMMARY

The D365 Customer Engagement (Customer Service) Business Solutions Advisor (BSA) will provide technical and solution envisioning expertise to the Avanade and Accenture sales teams. The BSA will help develop and execute sales strategies, drive proposal efforts and provide technical sales support. The BSA will specialize in Microsoft Dynamics Customer Engagement Solutions for Customer Service and therefore provide deep expertise in lead qualification, opportunity assessment, opportunity development and proposal development. This role will be cross‑industry.

What you’ll do:

• Proactively deliver strategic messages and roadmaps to both new and existing customers within the Local Account Groups.
• Work with the Business development (sales) team to develop and execute selling strategies.
• Provide pre‑qualification expertise to evaluate customers' business needs and align them based upon Avanade differentiators.
• Consistently build depth in breadth in technology expertise through Avanade’s multiple tools, mandated training, access to enterprise cutting‑edge engagements.
• Help the customer see what is possible with technology (visionary).
• Manage customer information using internal tools such as the internal CRM system, deal pricing tool, and/or regional sales spreadsheets.
• Deliver quality presentations (both written and oral) and customized product demonstrations (POC).
• Serve as the Solution lead for new opportunities and direct large proposal efforts.
• Understand customer business requirements to the depth you are able to spark conversation around new opportunities (what is possible with technology).

Solution Development (30%)

• Build relationships with Accenture, Microsoft, industry groups and customers.
• Give input to the Global COE Team in developing and executing plans for brand development, customer referrals, market awareness and market positioning.
• Represent Avanade at relevant customer and industry events and write POV documents/conduct webinars which create positive exposure for Avanade’s brand.
• Contribute to the development of Avanade intellectual property, including assets and knowledge capital.
• Evangelize the Customer Service/Contact Centre solutions across the Global regions.

Customer Delivery (10%)

OBJECTIVES / METRICS for Avanade Customer Engagement BSA:

• Sales Support (sales and revenue targets)
• Harvesting of field‑generated assets
• Continual Growth and Maintaining of technical skills and certifications
• Avanade Capability Readiness and Thought Leader (MU and Sales)
• Be active in Avanade technology communities & demonstrate leadership
• Be active in Customer Service/Contact Centre communities & demonstrate leadership

Enterprise Technology Architect – Role Summary

As an Enterprise Technology Architect, you will be a trusted advisor to clients and internal teams, leading the design and delivery of complex technology solutions across the Microsoft ecosystem. This is an opportunity to shape digital innovation, drive technology vision, and deliver high‑impact solutions for Avanade and its clients. This role requires demonstrable experience working in a consulting environment. You will split your time equally between collaborating with delivery teams and engaging in pre‑sales activities, supporting solution design and client proposals.

What you’ll do:

• Lead the assessment, design, and implementation of enterprise‑level technology architectures, leveraging multiple appropriate technologies and patterns to optimise project performance.
• Define, design, build, and deliver the required architecture for platforms, products, and engagements—including development, operations, data, and applications.
• Provide technical leadership and act as the technical conscience for engagements, ensuring solutions meet performance, scalability, flexibility, and operational needs.
• Conduct architecture assessments, define solutions, and ensure technology standards are followed and evolve over time.
• Deliver architecture quality assurance reviews for proposals and ongoing projects.
• Support technology solutioning, estimating, and planning for proposals and engagements, working closely with sales and client teams.
• Mentor, lead, and coordinate teams to overcome challenges and deliver successful outcomes.
• Engage with senior client and internal stakeholders, influencing and negotiating on critical matters.