Junior Digital Service Manager - Supply Chain ITIL

pReply in Sassari seeks a Junior IT Service Manager to act as the main client interface and ensure high-quality support for Logistics Reply’s supply chain solutions. You will handle escalations, produce actionable incident reports, and lead service review meetings with clients and suppliers. /ppYou will monitor contract performance, help optimize value-added services and renewals based on data, and oversee first- and second-level support teams to meet SLAs. /p #J-18808-Ljbffr