Technical Support Specialist - Systems
Danaher Corporation
Overview
In this role you provide expert technical support for Cepheid's molecular diagnostics instruments, addressing complex hardware, software and connectivity issues to protect patient testing uptime. You will work with cross-functional teams remotely, and onsite when needed, to diagnose root causes, document findings and implement effective solutions. You'll contribute to learning, knowledge base improvements and training to raise team capability. This position offers remote work in Southern Europe with a clear, measurable impact on global health outcomes.
Retribuzione / Benefits
- remote work arrangement
- bonus / incentive pay
- meal vouchers
- mandatory national insurance
- supplementary health insurance
- internet reimbursement and home office IT peripherals
Responsabilità
- Deliver expert technical support via phone, email and web for instrumentation systems (hardware, software, connectivity) and resolve complex issues
- Collect and document instrument-related complaints, perform root cause analysis and replicate issues when possible
- Conduct advanced data analysis and troubleshooting to pinpoint failures and restore system uptime
- Prioritize and resolve critical cases with remote or on-site assistance as needed
- Share expertise across the team, contribute to knowledge base updates, and assist with training
- Support customers to ensure continuity of patient testing and overall satisfaction
Requisiti fondamentali
- Bachelor in Engineering (or equivalent) with multiple years of relevant experience in technical support of medical devices or diagnostic instrumentation
- 2-3 years experience in health care / biomedical environment and knowledge of diagnostic market
- Familiarity with molecular diagnostics and laboratory workflows
- Proven ability to troubleshoot complex hardware/software issues in a regulated medical device or diagnostics setting
- Proficiency with computer systems and networking (Windows OS, LIS integration, basic networking protocols)
- Willingness to travel up to 15% in Europe (and occasionally outside Europe)
- strong communication and customer focus
- analytical mindset with problem-solving drive
- team collaboration and knowledge sharing
- instrument hardware/software troubleshooting
- network connectivity and connectivity troubleshooting
- LIS integration
Offerta di lavoro pubblicata 3 giorni fa
Offerte di lavoro simili
- ...correct installation and readiness to operate, support design reviews, and contribute to LEED/... ...Develop mechanical equipment and system test scripts Participate in customer equipment... ...environments ~ HVAC, fluid/hydraulic systems, TAB, factory witness test experience,...System
- ...role offers the chance to shape critical infrastructure while supporting CAI's relentless pursuit of excellence. Responsabilità Lead... ...Define commissioning protocols and methodologies for various systems Identify and mitigate risks in commissioning processes...System
- ...Coordinate commissioning of Fluence projects with multi-stakeholder teams (construction managers, contractors, suppliers, telecoms, control systems). Develop and execute comprehensive commissioning plans including resources and schedules. Lead commissioning efforts to...System
- ...operational issues. You'll document results, train customers, and support international projects with extensive travel. This is a hands-... ...Customer focus LV/MV electrical principles UPS and ATS operation Cooling systems (InRow, Dx/InRoom, Dx/Chillers)...SystemOrario flessibile
- ...switchgear, delivering expert support on complex projects. You work... ...This role combines hands-on technical work with a focus on safety,... ...equipment, shaping reliable power systems for diverse clients.... ...Office, Acrobat, AutoCAD, Power system CX software Flexibility...SystemOrario flessibile
- ...wellbeing programme flexible benefits programme relocation support remote work options Responsabilità Lead the Air/Care... ...Science, or Quality Management ~10+ years of experience in quality systems, data governance, and regulatory compliance in a global pharma...SystemRemoto
- ...projects Contribute to the design and evolution of cloud-native systems and DevOps pipelines Requisiti fondamentali Backend... ...platforms (AWS, Azure, GCP) Strong teamwork and ability to explain technical concepts to multidisciplinary teams Teamwork Clear...System
- ...position. You will apply advanced physics principles to develop and validate models for complex computational tasks, analyzing physical systems and aligning with theoretical frameworks. /ppResponsibilities include developing models, validating assumptions with data,...SystemTempo pienoRemoto
- ...Overview In questa funzione lavorerai nel team Power Systems di Danieli Automation, contribuendo alla progettazione di quadri e moduli... ...per validare soluzioni di potenza e controllo. Il ruolo supporta l'automazione della produzione nell'industria siderurgica, offrendo...System
- ...security and reliability. You will work with the IT team to diagnose issues, optimize performance, and ensure seamless integration across systems. /ppRequired: a Bachelor's degree in a related field, 7+ years of experience, and CCNP certification or equivalent. Strong TCP/IP,...System
- ...Core Networks, and MVNO infrastructures, supporting the full network lifecycle from design... ...network performance, analyze KPIs and resolve technical issues Troubleshoot and optimize... ...architectures Experience with OSS/BSS systems, Element Manager, and telco monitoring...System
- ...Overview As a TCMS System Engineer at Teoresi Group, you will drive the... ...and customer teams Act as technical lead for the full design lifecycle Support development and verification engineers... ...fondamentali Experience in a systems engineering role Domain...System
- .../h3 pprofine ist eine eigentümergeführte Unternehmensgruppe, die weltweit Kunststoffprofile für Fenster und Haustüren, Sichtschutz-Systeme und PVC-Platten herstellt. Mit unserer Zukunftsmarke KÖMMERLING sowie dem leidenschaftlichen Einsatz unserer 3.300 Mitarbeiter schaffen...SystemLibero professionistaApprendistatoOrario flessibile
- ...for a data centre project. You will drive technical leadership, ensure compliance with... ...cross-functional teams to integrate LV/MV systems and deliver a mission-critical data centre... ...witness testing and commissioning to verify system readiness Champion HSE by enforcing...System
- ...with the Director of Engineering to shape architecture, drive key technical decisions, and uphold engineering excellence. You'll work... ...Proven leadership in organizations with 30+ engineers ~ Strong system design and architecture skills ~ Excellence in technical communication...SystemRemotoOrario flessibile
- ...Overview In this role you support regional clinical study delivery to ensure trials run on time, within budget, and... ...SharePoint folders and ensure country/site data is up to date in systems (eTMF, CTMS) Support system access requests and user account management for regional...System
- ...Overview On-site Energy Marshall in Milan supporting a data centre construction project. You will act as the senior authority for energy... ..., and ensure safe operation of electrical and mechanical systems. The role involves rigorous permit control, risk assessment, and...System
- ...Overview As an AI-focused Solutions Architect, you will be the technical bridge between NVIDIA and our customers, driving evaluation and design of agentic AI systems. You'll work across ELAA to benchmark, refine, and deploy LLMs, VLMs, and embedding models, shaping...System
- ...documentation and grid access. You'll address technical optimization, due diligence and... ...Responsabilità Develop and optimize PV system designs (module layout, sizing, electrical... ...Conduct technical due diligence and support grid connection processes Requisiti fondamentali...System
- ...d) profine ist eine eigentümergeführte Unternehmensgruppe, die weltweit Kunststoffprofile für Fenster und Haustüren, Sichtschutz-Systeme und PVC-Platten herstellt. Mit unserer Zukunftsmarke KÖMMERLING sowie dem leidenschaftlichen Einsatz unserer 3.300 Mitarbeiter schaffen...SystemLibero professionistaDisponibilità immediataOrario flessibile
- ...Overview In this role you will support worldwide post-approval regulatory activities... ...will help manage regulatory information systems and identify risks to timelines and approvals... ...in regulatory affairs, especially technical/CMC/quality in pharma Strong knowledge...SystemOrario flessibile
- ...ensure worldwide compliance. Your work supports variations, renewals, and market expansions... ...Regulatory Information Management systems to maintain worldwide submissions Identify... ...registration files or variations (CMC/technical) Requisiti fondamentali University-...SystemRemotoOrario flessibile
- ...Management and Model Development teams while applying independent technical judgment on model risk and supervisory expectations. You will... ...Oversee changes to regulatory credit risk models and rating systems at Group level, acting as advisor and controller Perform advisory...SystemSmart workingOrario flessibile
- ...PTC solutions Engage with partner ecosystem (Resellers and System Integrators) Conduct customer-site sales calls to discover... ...with internal matrix organizations (Channel, Sales Product Specialist, Technical, Customer Success) Forecast and assess revenue...System
- ...Italia è una realtà di consulenza ingegneristica e IT in forte crescita, con sede italiana e modalità di lavoro ibrida. La posizione di System Administrator prevede gestione, manutenzione e ottimizzazione dell’infrastruttura IT aziendale, prevalentemente on-premise ma con...SystemLavoro ibrido
- ...you will optimize interconnected components of a manufacturing system and develop engineering standards, advising on engineering issues... ...logistics, production sequences, and equipment layouts. You'll support facility planning, cost/inventory/production control, and...System
90.000 € - 95.000 €
...Collaborate with channel, marketing, technical service, pricing, and supply chain to accelerate... ...or exceed sales targets in Italy and support growth across assigned EMEA accounts... ...Articulating value propositions and system-selling Experience developing and managing...SystemRemoto- ...coordinate, and integrate PSYOP activities to support operational and strategic goals. You will... ...software applications and communication systems ~ strong briefing and communication... ...awareness and sound judgment ~ Maven Smart System ~ C2IE ~ standard military software...SystemOrario flessibile
- ...You'll create handover docs and transfer knowledge to support ongoing rollout of complex systems, while feeding insights back to engineering and operations... ...skills ~ problem solving ~ organization ~ Linux system administration ~ Data center networking ~ Data...System
- ...Overview In this role you support Bolton's plant-level financial performance as part of the PSO Controlling Team. You will manage... ...experience, preferably in MNCs or FMCG ~ Strong knowledge of IT systems such as OFFICE Suite ~ Knowledge of SAP is a plus ~...SystemTempo pienoImpiego permanenteRemoto
Ricerche correlate
- system Rovigo (Provincia di Rovigo)
- all system Rovigo (Provincia di Rovigo)
- it system Rovigo (Provincia di Rovigo)
- supporto tecnico area commerciale Rovigo (Provincia di Rovigo)
- supporto tecnico Rovigo (Provincia di Rovigo)
- technical customer support Rovigo (Provincia di Rovigo)
- it support Rovigo (Provincia di Rovigo)
- collaboratore tecnico enti di stipendio
- collaboratore disegno tecnico
- assistente tecnico