Forward Deployed Engineer

Design and deliver customer solutions for robotic arm automation in logistics and manufacturing. Work hands-on with real robots, customers, sales, and account managers to turn complex automation needs into deployed systems using Cyberwave infrastructure.

Cyberwave is building the infrastructure layer for intelligent machines - making robotics as accessible, scalable, and programmable as cloud software. Our platform helps customers deploy, operate, and scale robotic systems across real industrial environments.

We're looking for a Forward Deployed Engineer to work directly with customers on robotic arm automation projects in logistics and manufacturing. This is a hands-on, customer-facing engineering role: you'll understand the customer's process, design the technical solution, integrate robotic arms and peripherals, and use Cyberwave infrastructure to make the deployment reliable and repeatable.

You'll collaborate closely with sales and account managers during discovery, pilots, and production rollouts. You'll also work with engineering and product to turn field learnings into platform improvements. We want someone who has shipped real projects with real customers - especially involving arms from vendors such as KUKA, ABB, Kinova, Universal Robots, FANUC, or similar platforms.

This is a mid-to-senior role based in Milan, with travel to customer sites as needed.

Forward Deployed Engineering Robotic Arm Automation Industrial Robotics Logistics & Manufacturing Systems Integration Customer Solution Design KUKA / ABB / Kinova PLC & Sensor Integration ROS / ROS 2 On-site Debugging

Work Style

Customer-facing, hands-on deployments based in Milan

Requirements

• 3+ years of experience delivering robotics, industrial automation, or systems integration projects for real customers
• Specific project experience with robotic arms in logistics, manufacturing, warehousing, packaging, inspection, or material handling
• Hands-on experience with industrial or collaborative robot arms such as KUKA, ABB, Kinova, Universal Robots, FANUC, Yaskawa, or similar platforms
• Ability to design an end-to-end automation solution across robot motion, tooling, safety, sensors, PLCs, conveyors, and software integration
• Strong customer communication skills, including the ability to translate operational pain points into technical requirements and deployment plans
• Comfort debugging hardware and software on-site under real production constraints
• Comfortable working in English in an international, fast-moving environment
• Bonus: experience with ROS or ROS 2, machine vision, PLCs, fieldbus protocols, or industrial safety standards

Responsibilities

• Work with sales and account managers to scope customer automation opportunities and define technically credible solutions
• Lead discovery sessions, site visits, demos, pilots, and deployment planning for robotic arm automation projects
• Design, prototype, and deploy customer solutions using Cyberwave infrastructure and third-party robotics hardware
• Integrate robotic arms with end effectors, cameras, sensors, PLCs, conveyors, fixtures, and customer systems
• Own technical success for pilots and early deployments, from requirements gathering through on-site debugging and handoff
• Document solution architectures, deployment playbooks, and repeatable patterns for future customers
• Bring field feedback to product and engineering so Cyberwave becomes easier to deploy in real industrial environments

What We Offer

Work on real customer deployments with immediate industrial impact

Own the technical bridge between customer needs, sales, product, and engineering

Competitive compensation and meaningful equity

Join a high-talent team of repeat founders, ex-Google engineers, and PhDs

In-person collaboration in Milan with real robots, real customers, and real deployments

Ready to Join Our Team?

We'd love to hear from you! When applying, please include:

• Your Github or LinkedIn profile
• 2-3 lines about why you would like to join Cyberwave

Tell us what excites you about this opportunity and how you can contribute to our mission!