Service Operations Manager (M/F/D)
Jobtome
Do you want to do more than simply manage service activities? Do you enjoy solving technical challenges, working closely with customers, and helping shape how service is delivered in an international environment?Then this could be the right opportunity for you.We are looking for a hands‑on and customer‑oriented professional who combines technical expertise with strong organizational skills and a passion for continuous improvement.Your Responsibilities
Ensure our customers receive fast, professional, and effective support worldwide.Coordinate service interventions, commissioning activities, and technical support requests.Work closely with customers and colleagues to find sustainable solutions to technical challenges.Continuously improve service processes and service offerings.Coordinate the service team and promote a customer‑focused way of working.Collaborate closely with Sales, Project Management, Engineering, and Production.
What You Bring
Technical background and experience in machinery, industrial equipment, or plant engineering.Several years of experience in technical service, customer support, or after‑sales activities.Strong organizational skills, initiative, and a customer‑oriented mindset.Ability to solve technical challenges in a pragmatic and solution‑driven way.Confident communication skills in Italian and English, with the ability to operate effectively in an international business environment.Willingness to travel internationally when required.
What You Can Expect at CEMASShape Instead of MaintainTake ownership and actively contribute to the development of processes, structures, and ways of working.Close to the TechnologyWork directly with innovative technologies and help customers achieve long‑term success.International EnvironmentCollaborate with customers, partners, and colleagues from different countries and industries.Short Decision‑Making PathsIdeas are discussed, decisions are made, and actions are implemented without unnecessary bureaucracy.Join a company that values initiative and offers the opportunity to grow together with the business.Ready for the Next Step?If you enjoy solving technical challenges, building strong customer relationships, and making a real impact within an international team, we look forward to receiving your application.#J-18808-Ljbffr
Ensure our customers receive fast, professional, and effective support worldwide.Coordinate service interventions, commissioning activities, and technical support requests.Work closely with customers and colleagues to find sustainable solutions to technical challenges.Continuously improve service processes and service offerings.Coordinate the service team and promote a customer‑focused way of working.Collaborate closely with Sales, Project Management, Engineering, and Production.
What You Bring
Technical background and experience in machinery, industrial equipment, or plant engineering.Several years of experience in technical service, customer support, or after‑sales activities.Strong organizational skills, initiative, and a customer‑oriented mindset.Ability to solve technical challenges in a pragmatic and solution‑driven way.Confident communication skills in Italian and English, with the ability to operate effectively in an international business environment.Willingness to travel internationally when required.
What You Can Expect at CEMASShape Instead of MaintainTake ownership and actively contribute to the development of processes, structures, and ways of working.Close to the TechnologyWork directly with innovative technologies and help customers achieve long‑term success.International EnvironmentCollaborate with customers, partners, and colleagues from different countries and industries.Short Decision‑Making PathsIdeas are discussed, decisions are made, and actions are implemented without unnecessary bureaucracy.Join a company that values initiative and offers the opportunity to grow together with the business.Ready for the Next Step?If you enjoy solving technical challenges, building strong customer relationships, and making a real impact within an international team, we look forward to receiving your application.#J-18808-Ljbffr
Offerta di lavoro pubblicata 4 giorni fa
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