Service Sales Manager (M/F/D)

Experteer OverviewAs Service Sales Manager you drive the post‑sales service business for designated accounts, promoting CSAs and Production Value Services including SW Solutions. You are the primary service sales contact for HW Sales Teams and Account Managers, shaping sales strategies and guiding Quote to Cash to hit orders and profitability targets. You analyze customer needs, coordinate cross‑functional efforts, and proactively communicate to secure value‑based service deals. You will travel domestically and internationally to strengthen customer relationships and align with global teams.Retribuzione / BenefitsOn‑time renewal of CSAs and warranty conversionsForecasting orders accurately in CRMProactively promoting Advantest services with cross‑functional teamsIdentifying opportunities to meet OEE and productivity improvementsManaging Proof of Concepts for SW solutions to demonstrate valueCoordinating global service deliverables, pricing, and Q2C with local/global teamsSupporting deal management for CSA and production solution servicesDeveloping new business opportunities at assigned accountsCollecting and forwarding customer feedback to relevant departmentsMaintaining strong relationships with Account Managers and leadershipAssisting in account strategy to meet business objectives in product and PS salesParticipating in closed‑loop customer managementResponsabilitàCustomer‑facing experience, preferably globalStrategic sales skills and account management experienceCross‑functional and cross‑region communication abilityMarketing and sales experience in services and SW solutionsAbility to articulate service value using a value‑selling approachTechnical degree or equivalentProduct and system knowledgeNegotiation skills and ability to achieve favorable outcomesData analysis and results communicationMulti‑tasking and proactive communicationTeam‑oriented, multicultural mindsetFluent in English;
other EU languages niceto haveCustomer‑centric, consultative selling mentalityExperience in semiconductor field and test engineering environmentsAbility to present material confidently to internal/external audiencesExperience in some form of deal negotiation#J-18808-Ljbffr