Salesforce Senior Solution Analysis Consultant
NTT DATA
Overview
In questa posizione supporti progetti Salesforce in ambito Industry e Life Sciences, guidando l'analisi tecnico-funzionale e la definizione di soluzioni mirate. Lavori a stretto contatto con stakeholder di business e team tecnici per trasformare esigenze in specifiche chiare e realizzabili. Metti in campo metodologie di raccolta requisiti, user journey e acceptance criteria per assicurare soluzioni scalabili. Un'opportunità dinamica per contribuire a trasformazioni digitali con Salesforce in un contesto globale e orientato all'impatto.
Responsabilità
- Raccogliere e analizzare requisiti di business e processi end-to-end
- Supportare la definizione di soluzioni Salesforce
- Interfacciarsi con stakeholder di business e team tecnici
- Tradurre esigenze funzionali in specifiche implementabili
- Definire user journey, use case e acceptance criteria
- Gestire contesti multi-stakeholder e multi-sistema
- Condurre analisi tecnico-funzionale su Salesforce
- Valutare use case di Generative AI sui componenti Salesforce
Requisiti fondamentali
- Capacità di analizzare e modellare processi end-to-end
- Esperienza nella raccolta e prioritizzazione dei requisiti di business
- Definizione di user journey, use case, user story e acceptance criteria
- Trasformazione di processi complessi in workflow digitali
- Esperienza in contesti multi-stakeholder e multi-sistema
- Esperienza middle/senior in analisi tecnico-funzionale su Salesforce
- Familiarità con use case di Generative AI su componenti Salesforce
- Ottima lingua inglese parlata e scritta
- Attitudine al dialogo con stakeholder funzionali e team tecnici
- Attitudine al dialogo con stakeholder
- Comunicazione chiara e collaborativa
- Gestione di contesti multi-stakeholder
- Salesforce (analisi tecnico-funzionale)
- Raccolta e prioritizzazione requisiti di business
- Definizione di user journey e acceptance criteria
Offerta di lavoro pubblicata 2 giorni fa
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