Visual Merchandiser Customer Advisor - UNIQLO Milano

UNIQLO is the leading brand of the Fast Retailing Group, the third-largest apparel retailer in the world. UNIQLO respects the individuality and lifestyle of all customers and takes pride in creating high quality, long-lasting, innovative clothing at an affordable price. We are now looking for Customer Advisor Visual Merchandisers to work as part of the team in our UNIQLO store in Milan! We are very much looking forward to welcoming your application and starting your UNIQLO Journey with us!

What are we offering?

• Permanent/Temporary contract (depending on the profile and experience)
• Full-time (40 hours/week)
• Structured training to allow you to grow within the store and gain skills to shape your future career
• Promotion and pay increase opportunities
• Competitive compensation and benefit package; includes meal vouchers, staff discount, paid time off to volunteering for a good cause

What is your purpose?

• Maintaining VM standards, particularly in specific zones assigned by management
• Implementing layout plans as directed by management
• Installing and setting up Europe-wide window displays and campaign stylings
• Campaign-focused styling of mannequins, taking market trends into account
• Installing effective in-store displays in line with marketing and promotional guidelines
• Regular checks of all VM elements such as mannequins, displays, lighting, and light boxes
• Delivering excellent customer service
• Participating in regular meetings with the Store Management Team
• Training and onboarding sales staff in VM and display standards
• Assist customers to answer any questions they may have, welcome them into fitting rooms, manage the cash register, all with the aim of offering excellent customer service
• Take care of deliveries, shipments and display of products in store and perform cleaning tasks to ensure the store is always in the best possible condition for an excellent shopping experience
• Collaborate enthusiastically with team members and support them when needed to create a cohesive and efficient working environment
• Inform managers of customer comments about products and services to continue improving our business for today's and tomorrow's customers.

What You Bring

• Availability to work 40 hours per week
• Experience and knowledge in styling
• High level of creativity and fashion awareness
• Understanding of the local market and competitors
• Detail-oriented working style and high quality standards
• Resilience and ability to work under pressure
• Flexibility and strong team spirit
• Previous experience as a Visual Merchandiser is an advantage

Recruitment steps:

• Step 1: Submit CV
• Step 2: Pass screening stage
• Step 3: Attend an interview
• Step 4: Receive offer

UNIQLO is an inclusive employer and we welcome applications from all profiles, regardless of age, race, gender, sexual orientation, disabilities or background. We take data protection very seriously and understand the importance of protecting your privacy and Personal Information. For the recruitment process, you can find the applicable privacy policy on our site: