Automotive Flying Doctor (Diagnostic Technician)

pMSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement. /ppWith our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers. /ppbr / /ppWe’re looking for an experienced automotive diagnostic specialist to support dealerships and repairers with strongcomplex vehicle issues /strong. /ppbr / /ppYou’ll be the escalation point when others can’t fix it — helping reduce downtime and deliver strongfirst-time-right repairs /strong. /ppbr / /ppstrongWhat you’ll do: /strong /pulliSupport dealerships and repairers strongon-site and remotely /strong /liliDiagnose and resolve strongcomplex electrical, electronic, and drivability faults /strong /liliUse OEM tools (e.g. strongwiTECH, DiagBOX /strong) for diagnostics, flashing, and parameterization /liliIdentify strongroot causes /strong using wiring diagrams and technical documentation /liliSupport both strongindividual cases and wider technical issues across fleets /strong /liliCreate clear strongtechnical reports and case updates /strong /liliCoach technicians and provide stronghands-on guidance /strong /liliFeed recurring issues into continuous improvement /li /ulpbr / /ppstrongWhat you bring: /strong /pulliStrong experience in strongautomotive diagnostics / technical support / workshop or field service /strong /liliProven ability to fix strongcomplex electrical/electronic faults /strong /liliHands-on use of strongOEM diagnostic tools /strong /liliConfidence reading strongwiring diagrams and technical documentation /strong /liliExperience working with workshops, engineering, or technical teams /liliAbility to support and guide technicians /lilistrongPreferred /strong: experience in field-based or multi-site support, multi-brand exposure with an OEM/importer technical support background /li /ulpbr / /ppstrongTechnical knowledge /strong /pulliModern vehicle systems: strongpowertrain, ADAS, body electronics /strong /liliNetworks: strongCAN / LIN / FlexRay /strong /liliDiagnostic methods: strongroot cause analysis, guided diagnostics, flashing /strong /li /ulpbr / /ppstrongLanguage /strong /pulliWorking proficiency in Italian and English required (written and spoken) /li /ulpbr / /ppstrongAdditional information: /strong /pulliCCNL Applicabile: Contratto del Commercio Terziario e Distribuzione Servizi, Livello 2 /liliRAL EUR /li /ul