Sales & Design Consultant - Ralph Lauren Home

ppRalph Lauren Home | Luxury Furniture Home Accessories /p pLuxury Living Group is seeking a motivated Sales Design Consultant for his new Ralph Lauren Home flagship store in Milan. /p h3Our Company /h3 pRalph Lauren Home is one of the most iconic luxury lifestyle brands in the world, known for its timeless style, refined interiors and distinctive vision of home. Introduced in 1983, Ralph Lauren Home has become synonymous with an all-encompassing lifestyle approach to interiors, with a collection including furniture, lighting, floor coverings, fabric, wallcovering, tabletop, decorative accessories, bed and bath linens. /p h3About The Role /h3 pThe Sales Design Consultant will support the Sales Team for providing customers with all the requested information and advise them concerning acquisitions by ensuring an outstanding sales experience. The Sales Design Consultant reports directly to the Store Manager. /p h3Key Responsibilities /h3 h3Sales Business Development /h3 ul liContribute to further expand the company database through client data registration and profiling. /li liSupport the Store Manager in organizing events and promotional activities to target. /li /ul h3Client Experience Clienteling /h3 ul liMeet and greet customers that come into the Showroom, providing outstanding level of hospitality. /li liEnsure high levels of customer satisfaction through excellent sales service. /li liActively listen to and engage customers, using appropriate selling skills to match the customer’s needs, and ensure their decisions. /li liMaintain strong relationships with existing customers, as well as prospect for new customers. /li liOffer information and technical support to customers about the products. /li liIdentify and investigate customer complaints and service suggestions. /li /ul h3Store Operations Brand Standards /h3 ul liMaintain outstanding store condition and visual merchandising standard. /li liMaintain accurate inventory and store goods. /li liCheck all products to see if they are not damaged. /li liUse the company reporting tools (quote/project registration, traffic registration, CRM). /li liPrepares sales and customer relations reports by analyzing and categorizing sales information. /li liProvide support to the Store Manager in implementing programs and execute operational and organizational objectives. /li /ul h3Experience and Education /h3 ul liPrevious experience (2-3 years) in high-end furniture or luxury good Industry will be appreciated; years of experience in luxury retail, luxury interiors, furniture, home décor, design or lifestyle brands. /li liProven sales track record and strong commercial awareness /li liExperience working with private clients, interior designers and architects. /li liStrong knowledge of furniture, materials, finishes, textiles, accessories and interior decoration is preferred. /li liBachelor’s degree preferred, ideally in Interior Design, Architecture, Design, Business or related field. /li /ul h3Technical and Soft skills /h3 ul liStrong sensitivity to luxury, interiors, aesthetics and client experience. /li liStrong analytical skills and good knowledge of retail KPIs. /li liOutstanding communication and interpersonal skills. /li liStrong customer service orientation and clienteling mindset. /li liStrong organizational skills and attention to detail. /li liResponsibility, reliability and proactive attitude. /li liPositive and enthusiastic team player; /li liAttitude to problem solving and oriented to achieve the goals; /li liFluent in English and Italian; additional languages are a plus. /li liExcellent computer skills, including Outlook, Word, Excel and CRM tools. /li /ul h3Why Join Us /h3 pThis is a unique opportunity to be part of the opening of the first Ralph Lauren Home flagship store in Milan, representing one of the most iconic luxury lifestyle brands in the world and contributing to the growth of its Home business in partnership with Luxury Living part of Haworth Lifestyle Group. /p pbWork location: /b Milan /p pbWorking hours: /b full time, 40 hours/week from Monday to Saturday, from 10 AM to 7 PM. /p pbType of contract: /b open-ended contract. /p pbSalary Range: /b RAL € 32.500 - € 40.000 € + Commission /p pbTicket Restaurants: /b 1 for every working day /p pbCCNL: /b Terziario, Distribuzione e Servizi /p pThe salary range stated in this job advertisement reflects an estimated average range for the position. The final remuneration will be determined based on the selected candidate’s experience, skills, and qualifications, in accordance with applicable EU pay transparency and pay equity requirements. /p pLuxury Living Group is an equal opportunities employer. We welcome applications from all members of society irrespective of age, sex, sexual orientation, race, religion or belief. /p /p #J-18808-Ljbffr