INTERN - Patient Engagement

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Business Area: R&D, Pharmacovigilance & Regulatory Affairs

Contract Type: Temporary

Location: PARMA, IT

About us

Based in Parma, Italy, Chiesi is an international research-focused pharmaceutical and healthcare group with over 90 years’ experience, operating in 31 countries with more than 7,000 employees (Chiesi Group). To achieve its mission of improving people’s quality of life by acting responsibly towards society and the environment, the Group researches, develops and markets innovative drugs in its main therapeutic areas: Discover more here

We are proud to have been awarded with B Corp Certification , a recognition of high social and environmental standards . We are a reliable company that adopts and promotes a transparent and ethical behavior at all levels.

We believe that the success of Chiesi is built and shaped by our people and our strong set of shared Values and Behaviors . Our people make a critical difference to our success, which is why it is vital that we attract and retain the right talent who will continue to enrich our culture by living and breathing our values and behaviors.

We are committed to embrace diversity, inclusion and equal opportunities. In fact, we are a global family made up of different cultures, different genders, generations, ethnicities, abilities, sexual identities and many other enriching diversities.

Chiesi Research & Development

Our R&D team represents a fundamental asset for the business. It is divided into integrated functional areas focusing on pipeline projects including discovery and preclinical research, global technical development, drug delivery technology, clinical development, regulatory affairs, pharmacovigilance, intellectual property, quality assurance, R&D project and portfolio management. Headquartered in the new purpose-built and fully integrated Research and Development Centre in Parma (Italy), the team also has important operations in Paris (France), Chippenham (UK), Cary (US), Stockholm (Sweden), Toronto (Canada) and Shanghai (China).

Who we are looking for

Context

Chiesi is a global organization committed to advancing medical research and developing innovative therapies for the betterment of human health. Our Global Clinical Development team embodies this mission by integrating cutting‑edge science and incorporating the patient’s perspective to generate robust clinical evidence. We strive to enhance patients’ well‑being and quality of life through the continuous development of effective treatments. As one cohesive team, we work passionately to accelerate the delivery of therapeutic solutions, collaborating with patients, the medical community, and partners worldwide while embracing innovative and sustainable approaches.

Purpose of the role:

Improving the lives of patients through innovative clinical research. Effective treatments and improved outcomes rely on integrating patient feedback efficiently and in real time. From research to launch, we need to connect with patients, clinicians, and advocacy groups to accelerate our understanding of patient priorities, creating opportunities to solve unmet needs in new markets and developing activities to match patient values and priorities.

The R&D Patient Engagement & Projects Intern will operate within the R&D Patient Engagement team (PET), most members of which are based in Parma. We are looking for real team players, attracted to working in an international environment, organised, highly detail‑oriented, and motivated. Prior knowledge of rare diseases is not required. As part of the team, the intern will support the R&D PET to maintain and increase awareness of Patient Engagement impact throughout the Chiesi AIR, RARE and CARE franchise projects at R&D level and help in promoting the importance of clinical research for patients living with these diseases.

Main Activities

• Support patient engagement internal website implementation (website content development, functionality, search & optimization) with external provider
• Support in developing digital campaigns for clinical study website including design, tracking and optimization
• Identify and contribute to the implementation of global or regional initiatives for promoting innovation in clinical research that can enhance the study efficiency, data quality, and patient experience
• Drive the implementation of DEI (Diversity, Equity and Inclusion) tactics and strategies in the assigned disease area/clinical study
• Act as the main point of contact between R&D Patient Engagement and internal functions (Clinical Programs, Clinical Operations, Patient Advocacy, Procurement, Communications, Public Affairs, Core Team, Regulatory Affairs, R&D Departments, Legal & Compliance)
• Maintain relationships with patient engagement organizations
• Stay current with regulatory guidelines and industry trends related to patient engagement and innovation in clinical research
• Map and update SOPs and KPIs to embed patient engagement in R&D activities
• Support in budget management and cross‑functional teams as appropriate

Education

Master degree in scientific or healthcare discipline or relevant field Business /Life Sciences

Languages

Fluent in English. A study experience abroad will be consider a plus

Technical Skills

• Excellent proficiency and experience with Microsoft Office (Excel and PowerPoint)
• Basic knowledge of clinical research operations across multiple study phases (Phase I‑IV) and GCP guidelines
• Basic knowledge of project management
• Comprehensive understanding of drug development process
• Passion for improving the lives of patients through innovative clinical research

Soft Skills

• Customer orientation
• Emotional and social intelligence

Contract and Benefit

6 months internship

Monthly Reimbursement of 1000 Euros

Meal vouchers for each day of remote activities

Free access to internal canteen for lunch

Free shuttle reserved to Chiesi employees from railway station to Chiesi HQ and/or free pass to the urban public service

What we offer

You would join a dynamic, fast-growing, challenging and friendly environment. In Chiesi we firmly believe that our people are our most valuable asset, that is why we invest in continuous training, learning and development. Therefore, we strive to continuously promote and satisfy development needs, paying particular attention to the quality of our working environment and to collective well‑being.

We want our people to come to work happy every day, and we know how important it is to find the right work‑life balance in order to be able to give our best. That is why we offer flexible working approach, remote working, support in the relocation process, tax assistance service for foreign colleagues and many other people‑care services.