Retail Sales Specialist - Part-Time Maternity Cover

Type of Contract: Tempo det. Part Time - Maternity Leave Cover

To provide consistent and exceptional standard of customer service in the store.

The Role

• To maximize sales for the store;
• To develop enduring relationships with clients;
• To provide product, promotion, and pricing information by clarifying customer request;
• To approach customers and offer them advice and support on product to persuade them to buy;
• To manage promotional allowance, rebate, and pricing discrepancies by researching promotion details and regular and special prices;
• To understand and be able to advise customers on smart professional dress and appearance;
• To resolve order and inventory problems by investigating data and history;
• To handle returns of merchandise;
• To maintain a clean and orderly environment in the store at the highest standard;
• To support the team on the general operations of the “Piquadro” store;
• To arrange merchandise on shelves according to popularity and other criteria;
• To operate cash registers and close daily revenues;
• To maintain customer database by inputting customer profile and updates;
• To go the “extra mile” to meet targets.

The Candidate

• Fluency in English (written & spoken) is strongly desired and Chinese appreciated;
• Retail or service industry experience;
• Great customer service and people skills;
• Ability to communicate and inspire customers & store colleagues;
• Good standard of numeracy and problem solving;