Night Auditor - Tenuta di Artimino Member of Melià Collection - ()

We are looking for Night Auditor - Tenuta di Artimino Member of Melià Collection

Seasonal Job - March to October

Staff House Available

Job Summary : To manage properly all the activities related to the Front Office Department during the night shift, ensuring smooth operations and accurate financial reporting.

What will I be doing?

• Check-in and check-out hotel guests in a timely and professional manner.
• Process all payments according to established procedures.
• Welcome guests in a friendly, prompt, and professional manner.
• Register guests, issue room keys, and provide information on hotel services and room location.
• Perform nightly financial audits and reconcile accounts accurately.
• Monitor property security and respond to guest inquiries promptly.
• Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up.
• Respond appropriately to guest complaints and make service recovery gestures to ensure total guest satisfaction.
• Perform other duties as assigned.

What are we looking for?

• Candidate must be available to work various shifts including nights, weekends, and/or holidays.
• Must be fluent in English; other languages are preferred.
• 1-year experience in a similar position in a hotel/resort.
• Strong attention to detail and numerical accuracy.
• Passionate for hospitality and with a strong attitude to interpersonal relationships.
• Knowledge of PMS systems (Opera or similar) is an advantage.

Join us! Your benefits:

• Excellent discounts through our global program My Melia Reward for you, your family, and your friends.
• Many development and advancement opportunities as part of our global Melia Hotels International family.
• Training and learning academy through eMelia, with the opportunity to learn up to 12 different languages to support your growth!
• A variety of social events and activities focused on diversity and inclusion, creating opportunities to celebrate, as "We're Social!" is one of our values.
• Restaurant Tickets - Meal Vouchers.