Service Training & Customer Education Programs

ph3Wondering what's within Beckman Coulter Diagnostics? Take a closer look. /h3 pAt first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We're building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you'll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful. /p pBeckman Coulter Diagnostics is proud to work alongside a community of fellow Diagnostics Companies at Danaher. Together, we're working at the pace of change to improve patient lives with diagnostic tools that address the world's biggest health challenges. /p h3The Service Training Customer Education Programs Manager – EMEA /h3 pThe Service Training Customer Education Programs Manager – EMEA is responsible for designing, enabling, and coordinating modern training and education programs for internal Service teams and external customers across the EMEA region. This role does not directly deliver training but ensures that the right content, tools, trainers, and delivery models are in place to support capability development and business performance. /p pThe position focuses on building scalable, data-driven learning solutions that strengthen technical and soft skills, improve service effectiveness, accelerate product adoption, and enhance customer experience through continuous education and knowledge sharing. /p pbThis position is part of the EMEA Service Transformation Office and is a fully remote role within the EMEA region. /b /p pYou will report to the bSenior Director, Service Transformation Office EMEA /b and work closely with Regional Service Leaders, Global Training Teams, Marketing, and external learning partners. /p pIf you thrive in a strategic, collaborative, and transformational environment and want to help build a world‑class Service organization, read on. /p h3In this role, you will have the opportunity to: /h3 ul liDesign and lead Service Training and Customer Education programs across the EMEA region. /li liDevelop scalable learning strategies, curricula, and learning pathways covering both technical and professional capabilities. /li liDrive the adoption of modern learning approaches, including digital, blended, and on-demand learning solutions. /li liEnsure training and education programs align with business priorities, customer needs, and service objectives. /li liCoordinate training delivery through internal and external partners, trainers, and subject matter experts. /li /ul h3The essential requirements of the job include: /h3 ul liBachelor's degree in Business, Education, Learning Development, Engineering, or a related field. /li liMinimum 5 years of experience in Training, Learning Development, Customer Education, Service Enablement, or a related function. /li liExperience designing and managing training programs across multiple countries and stakeholders. /li liProven project management and stakeholder management skills. /li liStrong written and verbal communication skills in English. /li /ul h3It would be a plus if you also possess: /h3 ul liExperience in Healthcare, Diagnostics, Medical Devices, Life Sciences, or another regulated industry. /li liExperience with Learning Management Systems (LMS) and digital learning platforms. /li liKnowledge of adult learning principles and modern learning methodologies. /li liCertification in Learning Development, Change Management, or Project Management. /li /ul h3Working Arrangement /h3 pAt Beckman Coulter Diagnostics, we believe in designing a better, more sustainable workforce. This position is a bfully remote role within the EMEA region /b. While day‑to‑day work is performed remotely, occasional presence at Beckman Coulter facilities may be required to support training programs, workshops, team meetings, strategic planning sessions, or other business‑critical activities. The associate is expected to travel and attend in‑person sessions as needed to ensure effective collaboration, program implementation, and stakeholder engagement. /p pThis role is classified under the CCNL Terziario at 1st level (link -- here ), providing a clear and structured framework for job classification, growth, and development. The expected gross annual salary range is 56K€-83k€, determined based on your experience, skills, and role‑related competencies. In addition to a competitive salary, we offer a comprehensive and attractive benefits package, including enhanced pension plan contributions, Ticket Restaurant, and supplementary health insurance (assicurazione integrativa), designed to support your wellbeing and long‑term security. /p pJoin our winning team today. Together, we’ll accelerate the real‑life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. /p /p #J-18808-Ljbffr