Team Leader Distribuzione
Full time
Ali Professional
Ali Professional sta supportando un'azienda cliente, leader mondiale nel settore del trattamento delle acque, nella ricerca per la sede di Firenze , un/una TEAM LEADER DISTRIBUZIONE – AREA TOSCANA La risorsa sarà inserita in un progetto strategico di sviluppo volto a supportare la crescita aziendale e a migliorare ulteriormente i livelli di servizio e la soddisfazione del cliente.
Responsabilità
- Coordinare , in collaborazione con il team di pianificazione , gli addetti alle consegne e all’assistenza tecnica (agenti di servizio ) sul territorio di competenza , garantendo gli standard e i tempi di consegna .
- Curare la formazione e lo sviluppo professionale del team attraverso affiancamenti operativi e sessioni formative individuali .
- Gestire i processi di selezione e inserimento di nuovo personale in linea con i piani di crescita aziendali . Garantire gli standard di distribuzione e il corretto svolgimento delle attività di assistenza tecnica , attraverso l’ analisi dei KPI di riferimento e il monitoraggio degli obiettivi assegnati
- Fungere da collegamento tra direzione centrale e sedi locali , assicurando l’ ingaggio del team rispetto alle procedure aziendali , alle metodologie operative e agli strumenti informatici.
- Collaborare allo sviluppo e all’implementazione di nuove metodologie operative . Supervisionare la Customer Experience , intervenendo tempestivamente in caso di insoddisfazione dei clienti (NPS) .
Requirements
- Diploma di maturità.
- Ottima conoscenza del pacchetto Office, in particolare Excel
- Esperienza di 2/3 anni nella distribuzione e nel coordinamento di risorse in settori logistici. Ottime capacità comunicative.
- Spiccate competenze organizzative e autonomia operativa.
- Disponibilità a trasferte sul territorio nazionale
Benefits
#ALIPROFESSIONALJOBS
Offerta di lavoro pubblicata 1 giorno fa
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