Business Controller

Job Description

WHAT YOU’LL DO
As a Business Controller, you play a key role in driving profitable growth, financial performance, and operational efficiency within the Sales Market. You act as a trusted business partner, providing financial insights, strategic recommendations, and performance analysis that support informed decision-making across the organization.

In this role, you combine strong financial expertise with commercial understanding to support business steering, governance, project evaluation, and operational transparency. Through accurate forecasting, proactive analysis, and collaboration with stakeholders, you help strengthen profitability and deliver sustainable business results.

WHAT YOU'LL DO  
Your key responsibilities include:

• Drive financial and commercial performance analysis across store and e-commerce channels by monitoring P&L performance, identifying trends, risks, opportunities, and cost drivers.
• Lead budgeting, forecasting, and financial planning activities across the Sales Market to support business growth and operational efficiency.
• Analyze deviations between actual results, forecasts, and budgets, providing recommendations and initiating corrective actions to improve performance.
• Monitor and follow up on sales, margins, productivity, operational costs, and other key business KPIs.
• Support budgeting and financial follow-up of operational, administrative, and locally driven marketing investments.
• Translate financial and operational data into meaningful insights and actionable business recommendations.
• Drive profitability initiatives by identifying efficiency opportunities and supporting business cases for investments and projects.
• Lead and support project steering, business case evaluations, financial modelling, and post-investment follow-up to ensure intended business outcomes.
• Collaborate closely with Area Teams, Commercial functions, and Support Functions to strengthen performance and align financial priorities.
• Ensure accuracy and transparency in monthly reporting, financial follow-up, and management presentations.
• Support liquidity planning, financial compliance activities, and annual financial processes in partnership with accounting teams.
• Promote a profitability-focused mindset by educating and coaching stakeholders on financial performance, governance principles, and business drivers.
• Develop and maintain reporting tools, dashboards, and financial analysis models that support data-driven decision making.
• Contribute to continuous improvement initiatives that enhance controlling processes, operational efficiency, and financial transparency.
• Support governance, compliance, and internal controls to ensure accurate financial reporting and sound business practices.

WHO YOU’LL WORK WITH
You will be part of the Controlling team and work closely with Area Teams, Commercial stakeholders, Marketing teams, accounting teams, department controllers, and other support functions across the Sales Market. Together, you will collaborate cross-functionally to drive profitability, strengthen business performance, support strategic initiatives, and ensure aligned decision-making across the Organization.

WHO YOU ARE
We are looking for people who...

• Think strategically and use financial insights to influence business decisions and drive sustainable growth.
• Build strong partnerships across functions and collaborate effectively to achieve common goals.
• Communicate complex financial information in a clear, engaging, and business-relevant way.
• Take ownership and manage multiple priorities in a structured and solution-oriented manner.
• Apply strong analytical thinking to identify trends, risks, opportunities, and performance improvement actions.
• Challenge the status quo and proactively identify opportunities to improve profitability and operational efficiency.
• Use data and commercial understanding to support decision-making and create business value.
• Build trust and credibility through strong stakeholder management and professional judgement.
• Promote financial awareness and help stakeholders understand the impact of financial and operational decisions.
• Work independently with complex analyses while maintaining a high level of accuracy and attention to detail.
• Balance commercial ambitions with governance, compliance, and long-term business sustainability.
• Thrive in a dynamic environment and adapt quickly to changing business priorities.

And people with...

• 3-5+ years of experience in Business Controlling, Financial Controlling, FP&A, Commercial Finance, or a similar finance function.
• Proven experience in P&L management, budgeting, forecasting, financial planning, and performance analysis.
• Strong understanding of business and retail KPIs, including sales, margins, productivity, stock efficiency, and cost management.
• Experience driving productivity initiatives, cost optimization programs, and operational performance improvements.
• Advanced analytical capabilities with the ability to translate complex financial information into actionable business recommendations.
• Advanced proficiency in Microsoft Excel and experience working with planning, reporting, and business intelligence tools such as Power BI.
• Experience supporting business cases, investment evaluations, and financial modelling activities.
• Strong stakeholder management and cross-functional collaboration skills.
• Solid understanding of governance, compliance requirements, and financial controls.
• Bachelor’s degree in finance, Economics, Business Administration, or a related field.
• Fluency in English, both written and spoken

WHO WE ARE
H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.​ We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future. ​

WHY YOU’LL LOVE WORKING HERE ​  
At H&M Group, we are proud to be a dynamic and inclusive company. The experience our colleagues help create every day has also been recognized through awards such as:

• Europe’s Best Employers 2026 – Financial Times
• Top 10 Diversity Brand Index Italy

We offer attractive benefits and extensive development opportunities worldwide:

• 25% staff discount across all H&M Group brands, both in-store and online (H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, and ARKET).
• H&M Incentive Program (HIP) , a global program that rewards long-term commitment and dedication.
• Meal vouchers worth €6 for each working day of at least six hours.
• Access to our corporate benefits platform , featuring more than 1,500 discounts on products and services that support everyday life and wellbeing.
• Comprehensive onboarding and training , designed to help you get the best possible start in your new role.
• Growth and development opportunities through continuous learning and structured development initiatives, including training programs, e-learning, Talent Days, Skill Seminars, and individual development dialogues. We believe professional growth is an integral part of employee experience.

JOIN US
Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.​ 

Take the next step in your career together with us. The journey starts here.​ 

Additional Information

The gross annual salary (RAL) for this position starts from € 45’000,00. The final offer will be determined based on professional experience, skills, and specific

qualifications

This is a full-time, permanent role. This position is offered on a local contract based in our Support Office Milan - Via Turati 9.

​*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you not to attach a cover letter to your application. ​

** To help us manage the high volume of applications for this role, we use a skills-based assessment as part of our recruitment process. As part of your application, you will be asked to complete an assessment designed to evaluate skills relevant to the position. Your responses will be evaluated using predefined criteria established by H&M Group, ensuring a fair and consistent assessment process for all candidates. After completing the assessment, you will have the opportunity to provide feedback and ask any questions you may have.

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