Agency Partner Manager - Indies Agencies, Italy - Global Business Solutions

Responsibilities

1. Raise the bar - Be results focused, grow revenue, educate and lead strategic conversations with SMB agencies in the Italian market. Identify and create compelling sales propositions using internal and external data for agencies in specific regions, industries or objectives that can be pitched at scale with minimal customization.
2. Make your own discoveries - Grow a deep understanding of TikTok's products, processes and tools. Demonstrate expertise in all matters relevant to your book of business, including escalation and troubleshooting to resolve agency issues.
3. Assume ownership - Work with small and medium sized agencies to optimize and improve the performance of their TikTok campaigns and identify programmatic ways to do this at scale.
4. Embrace change as an opportunity - have a growth mindset: learning when you don\'t understand, accept challenges, solutions-oriented feedback; viewing uncertainty as an opportunity to thrive.
5. Collaboration creates value - Seek to support new team members as they learn about our products and processes. Share your knowledge and empower your peers. Liaise with cross-functional teams on structuring and executing operational and strategic initiatives.

Qualifications

Minimum Qualifications:

• Experience in account management/client services roles in digital advertising with a proven ability to optimize client success and revenue growth
• Proven experience in marketing, media sales and/or online advertising experience with direct client management experience.
• High oral and written fluency in Italian and in English, is required, as the role involves direct client communication across the Italian markets served by the business
• Proven experience working with agencies or in an agency partnership-type role.
• Ability to influence buy-in and build relationships with key stakeholders while prioritizing and managing a client portfolio, tasks, and projects within a fast paced environment

Preferred Qualifications:

• Solid knowledge of online advertising fundamentals (campaign setup, optimisation, KPIs).
• Proven track record of reaching and exceeding sales goals with a large book of business with the ability to identify, prioritize and secure business opportunities
• Entrepreneurial mindset - able to think strategically, adapt quickly, and deliver results in a scaling organisation.
• Creative, outside-the-box thinker and strategist with a team player and collaborator mentality

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.