Freight Forwarding Operations Manager - Relocation to India

pbFreight Forwarding Operations Manager_Relocation to India /b /ppbr/ppbLocation: /b Florence, Italy (HQ Onboarding) Mumbai, India (Relocation) /ppbDepartment: /b Global Operations Supply Chain /ppbReporting To: /b Director of Operations, India /ppbContract Type: /b Full-time, Multiyear International Assignment (Renewable) /ppbr/ppbAbout the Role /b /ppThe role of Operations Manager will oversee local and international freight execution. Following a structured onboarding period at our Global HQ in Florence, Italy, you will relocate to Mumbai to lead end-to-end Air Ocean import/export operations, optimize logistics workflows, and manage local operational teams. /ppbr/ppbKey Responsibilities /b /pullibOperational Leadership: /b Oversee daily Ocean Air freight movements, ensuring high service levels, optimal transit times, and flawless execution from origin to destination. /lilibCarrier Vendor Management: /b Negotiate operational terms, allocate volume across ocean liners and airlines, and audit performance against service-level agreements (SLAs) with drayage, customs, and warehousing partners. /lilibProcess Standardization Compliance: /b Implement local SOPs, enforce strict compliance with international transport regulations, customs requirements, and Incoterms 2020. /lilibEscalation Exception Management: /b Serve as the senior point of escalation to resolve supply chain disruptions, port congestion, routing issues, and operational bottlenecks. /lilibPerformance Metrics Systems: /b Track operational KPIs (file profitability, dwell time, carrier compliance) and maintain absolute data integrity within the TMS platform. /li /ulpbr/ppbOnboarding Relocation Structure /b /pullibPhase 1: HQ Integration (Months 1–3 | Florence, Italy) /b /li /ulpImmersive training on company operational systems, global control tower frameworks, standard operating procedures, and cross-functional alignment. /pullibPhase 2: Operational Deployment (Month 4 Onward | Mumbai, India) /b /li /ulpRelocate to Mumbai to take direct control of local logistics operations, manage ground teams, and drive operational efficiency. /ppbr/ppbCandidate Profile /b /pullibExperience: /b 3–5 years in freight forwarding operations, station management, or international logistics execution (Air Ocean required). /lilibLanguages: /b Professional fluency in Italian and English (required); working knowledge of Hindi is an asset. /lilibTechnical Expertise: /b Comprehensive knowledge of import/export documentation (HBL/MBL, AWB, Bill of Lading), customs clearance, Incoterms 2020, and transport management systems (TMS). /lilibMobility: /b Full commitment to execute a multi-year assignment in India. Full employment visa sponsorship provided. /li /ulpbr/ppbWhat We Offer /b /pullibCompensation: /b Competitive base salary /lilibRelocation Package: /b Full flight support, initial temporary housing in Mumbai, relocation allowance, and corporate visa sponsorship. /lilibCareer Growth: /b Direct path toward international operational leadership roles within our global logistics network. /li /ulpbr/p