Field Service Engineer (Temp. Contract) - Communications & SCADA - Italy

Your mission

Ciao a tutti! Benvenuti in Sungrow — dove la tecnologia incontra il futuro dell'energia pulita.

We are looking for a Field Service Engineer specialised in Communications & SCADA to join our growing Service team in Italy. This is not your average field role — you'll be the technical backbone our clients rely on when it matters most. When something goes wrong on a plant, you're the one who sees the full picture and knows exactly where to look. Intrigued? Here's what your days will look like:

• Take full ownership of customer issues related to communications, monitoring and control involving our inverters and battery storage systems, driving each case from first contact to resolution.
• Analyse and discriminate faults across the plant — determining whether an issue originates in our equipment or in third-party systems such as PPC, EMS, SCADA or the wider communication network.
• Work hands‑on with industrial communication networks (Modbus TCP/RTU and related protocols), interpreting registers, logs and data flows to pinpoint the root cause of any problem.
• Support commissioning activities by verifying that our inverters and BESS communicate correctly with the customer's PPC, EMS and SCADA systems, acting as the go‑to technical reference on site.
• Use data analysis to identify communication faults, performance deviations and control issues, and translate findings into clear, actionable corrective proposals.
• Perform on‑site installation, commissioning, repair, maintenance and testing tasks, while always following Health & Safety procedures and applicable regulations.

Your profile

All right — now that you've got a feel for the role, let's talk about you. To truly thrive here and build something meaningful over the long term, your background should look a lot like this:

• A solid educational foundation in Electrical, Electronics, Telecommunications or Automation Engineering or a related technical discipline.
• Strong knowledge of industrial communication protocols — especially Modbus (TCP/RTU) — and familiarity with others such as IEC 61850, DNP3 or OPC‑UA.
• Hands‑on experience with SCADA systems, remote monitoring platforms and VPN/remote connections to plant assets.
• Good understanding of PPC and EMS platforms and how inverters and BESS integrate within them.
• Data analysis skills to diagnose and discriminate communication and control faults across complex, multi‑vendor environments.
• Practical troubleshooting capabilities on site, including a working understanding of AC/DC and Low/Medium Voltage systems.
• Italian and English language proficiency at C1 level or above; additional European languages are a plus.
• A valid driving licence — this one is essential for the role.
• Willingness to travel (approximately 60%) and to take on on‑call duties, including occasional evenings and weekends.
• Experience with Battery Storage solutions and customer‑facing work in critical or high‑pressure situations are considered strong advantages.
• Preferably based in or around Milan.