Automotive Flying Doctor (Diagnostic Technician)

pMSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement. /ppWith our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers. /ppbr/ppWe’re looking for an experienced automotive diagnostic specialist to support dealerships and repairers with bcomplex vehicle issues /b. /ppbr/ppYou’ll be the escalation point when others can’t fix it — helping reduce downtime and deliver bfirst-time-right repairs /b. /ppbr/ppbWhat you’ll do: /b /pulliSupport dealerships and repairers bon-site and remotely /b /liliDiagnose and resolve bcomplex electrical, electronic, and drivability faults /b /liliUse OEM tools (e.g. bwiTECH, DiagBOX /b) for diagnostics, flashing, and parameterization /liliIdentify broot causes /b using wiring diagrams and technical documentation /liliSupport both bindividual cases and wider technical issues across fleets /b /liliCreate clear btechnical reports and case updates /b /liliCoach technicians and provide bhands-on guidance /b /liliFeed recurring issues into continuous improvement /li /ulpbr/ppbWhat you bring: /b /pulliStrong experience in bautomotive diagnostics / technical support / workshop or field service /b /liliProven ability to fix bcomplex electrical/electronic faults /b /liliHands-on use of bOEM diagnostic tools /b /liliConfidence reading bwiring diagrams and technical documentation /b /liliExperience working with workshops, engineering, or technical teams /liliAbility to support and guide technicians /lilibPreferred /b: experience in field-based or multi-site support, multi-brand exposure with an OEM/importer technical support background /li /ulpbr/ppbTechnical knowledge /b /pulliModern vehicle systems: bpowertrain, ADAS, body electronics /b /liliNetworks: bCAN / LIN / FlexRay /b /liliDiagnostic methods: broot cause analysis, guided diagnostics, flashing /b /li /ulpbr/ppbLanguage /b /pulliWorking proficiency in Italian and English required (written and spoken) /li /ulpbr/ppbAdditional information: /b /pulliCCNL Applicabile: Contratto del Commercio Terziario e Distribuzione Servizi, Livello 2 /liliRAL EUR /li /ul