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SECURITY MANAGER

San Clemente Palace Venice –

Role Description

As Security Manager, you will oversee all security operations to ensure the safety and protection of our guests, employees, and property across the island. You will lead the Security team, implement security procedures, manage emergency protocols, and collaborate with all hotel departments to uphold the highest standards of safety within a luxury environment.

Responsibilities

• Supervising, training, and leading the Security team
• Implementing and maintaining security procedures, protocols, and emergency plans
• Monitoring the safety of guests, staff, assets, and facilities across the island
• Conducting regular patrols, inspections, and risk assessments
• Ensuring compliance with local regulations and internal policies
• Managing CCTV systems, access control, and incident-reporting processes
• Responding promptly to emergencies, incidents, and guest concerns
• Coordinating with external authorities when necessary
• Preparing detailed reports on incidents, risks, and security performance
• Supporting VIP arrivals, high‑profile events, and sensitive operations
• Providing ongoing safety training for hotel employees
• Ensuring a discreet, professional, and guest‑focused security presence
• Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel

What We’re Looking For

• Previous experience as Security Manager or senior Security Officer in luxury hospitality or a comparable high‑standard environment
• Strong leadership, communication, and crisis‑management skills
• Solid understanding of safety regulations, risk prevention, and emergency protocols
• Ability to remain calm, professional, and solution‑oriented in high‑pressure situations
• High ethical standards, discretion, and integrity
• Excellent organizational and decision‑making abilities
• Familiarity with security systems (CCTV, access control) and incident reporting
• Fluent in English and Italian (additional languages are a plus)
• A guest‑focused approach with strong interpersonal skills

Additional Information

• Location: Venice, Italy – Based on San Clemente Island, Venice (daily boat transfers required)
• Type of work: Full time
• Flexible schedule including weekends, holidays, and peak periods
• You must possess the legal right to work in Italy